Business Continuity Consultant

We have an exciting opportunity for a Business Continuity Consultant to join our Data Protection, Information Security, Supplier Assurance, Business Continuity and Group Insurances (DISC) team.

We are looking for an individual who has Business Continuity and Incident Management experience and wishes to develop their career in a dynamic environment. The successful candidate will have responsibility for a variety of tasks focused on ensuring NFU Mutual has appropriate plans; processes and skills in place to manage group wide and local incidents and business continuity scenarios within risk appetite.

Areas of responsibility will include managing disruptive incidents, such as those involving IT, property, and financial crime investigations, in accordance with NFU Mutual policies and procedures. This entails engaging with various business areas to conduct Business Impact Assessments and risk assessments, which are crucial for identifying critical services and their key dependencies. Additionally, the role involves designing and delivering Business Continuity exercises. During these exercises, working with business areas to address any gaps or vulnerabilities identified is essential to ensure comprehensive preparedness.

The position also requires maintaining and developing the Group's Business Continuity Management System (BCMS) to align with industry best practices. Developing a robust training programme is another key responsibility, ensuring that individuals within the Incident Management Framework possess the necessary skills and knowledge. Furthermore, it is important to carry out lessons learned activities to drive quality improvements across plans, processes, tools, and personnel. High-risk lessons learned findings must be tracked to prevent reasonably foreseeable repeat failures.

Lastly, the role includes undertaking horizon scanning to identify and assess risks related to departmental and Group-wide continuity. This involves anticipating the implications of changes, disruptions, or threats, both internal and external, such as weather events, and ensuring that appropriate actions are taken to mitigate these risks.

The successful candidate will develop their business continuity, disaster recovery and operational resilience knowledge in this role and be able to support business change and procurement projects from an operational risk perspective.

The successful candidate will have:

• Demonstrable experience in-role within business continuity


• Experience leading and managing incidents


• The ability to build connections with and work with stakeholders at all levels of the business.


• Attention to detail and excellent communication skills, both in writing and verbally.


• Good judgement skills and being able to work on your own initiative whilst working to multiple deadlines.


The successful candidate will also hold the CBCI qualification.

We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards


• Salary up to £44,000 Dependant upon experience


• Annual bonus (up to 17.5% of salary)


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership - subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies.


Working at NFU Mutual