Business Development Manager

Heathrow is a city within a city. And there's no place like it when it comes to the scale of our ambitions. Y ou'll be part of a Commercial team that drives our profitability across everything from retail , property and airport transport , through to passenger services and contracts with airlines. At the centre of everything , we have a pioneering agenda for digital and e-commerce , as we look to transform the way our passengers spend at our airport . That's because we want to drive innovation, as well as growth.
We believe the best way to drive growth across our iconic airport is by improving the services offered within it . So although we know generating income is critical to driving our business forward, we 're also passionate about delivering the best possible passenger experience. You'll help us to get the balance right - not least so we can continue investing in an airport that leads the world.

We are looking for Business Development Manager to join our Commercial Team at Heathrow.

This role is crucial in managing relationships with key partner accounts and identifying opportunities to expand our B2B sales channels. The ideal candidate will be adept at using API and other technologies to onboard partners into Heathrow distribution systems, ensuring that commercial partnerships are initiated and developed to their full potential. By leveraging internal and external networks, this role will ensure that all sales opportunities are thoroughly explored and evaluated, always aligning with the strategic interests of Heathrow and Heathrow Express.

• Managing and optimizing existing commercial partnerships to increase revenue and passenger numbers, with a portfolio worth over £13+


• Identifying and establishing new sales and distribution opportunities, ensuring the successful launch and ongoing support of new partnerships


• Developing strategic plans with partners to enhance growth and marketing efforts, maximizing revenue potential


• Onboarding new partners using Heathrow's API distribution technology, coordinating with stakeholders to fulfil technical requirements


• Resolving issues promptly, addressing any concerns from partners or customers to maintain high-quality service


• Collaborating and representing Heathrow in industry events, managing new sales channels, overseeing key projects, and staying informed on industry trends, Our agile approach offers the opportunity to combine home working with meetings, events and training at the airport. All roles involve some on-site working each week, so you'll need to be based in the UK and within a commutable distance to Heathrow.
  
  Strong experience of the travel industry gained through airline/travel agency/destination management/ground transportation type roles.


• Background in account management or developing external partnerships


• Proven work experience managing and growing sales through third parties


• Strong attention to detail with the ability to interpret and present data to others


• An understanding of industry sales and distribution channels such as API technology/GDS systems/aggregators Comfortable working with senior stakeholders internally and externally up to CEO level


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  Ideally, you'll also have:
  
• Educated to degree level or hold equivalent work experience
  
  There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.


Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.

It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.

Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow., As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger - not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With four diversity networks, we champion inclusivity and celebrate individuality.

We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance-based annual bonuses and our longer-term Share in Success Bonus plans, we also offer generous annual leave allowances and market-leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.