Business Intelligence Integrated Performance Manager

An exciting opportunity has arisen to recruit a Band 7 Business Intelligence Integrated Performance Manager. The post is based at Flatts Lane Centre, Normanby, however, the Trust endorses a flexible working model that fully facilitates a blended approach to remote and on-site working.

The role will be working within the Integrated Performance Approach workstream and will be the information specialist responsible for the development and deployment lifecycle of KPIs. The role will lead the gathering of requirements for KPIs, from staff from a variety of backgrounds across the organisation. This role will oversee and approve the production of high quality, accurate and clear KPI Proformas in a timely manner to ensure a seamless flow from development into testing and production. We expect the postholder to be a subject matter expert in KPI SQL production and lead the development of new functionality (e.g. dashboards, reports and self-service analysis) which supports users to engage with Integrated Performance data.

This role will involve working closely with the Trust Performance team, BI Developers and ETL/Data Warehouse developers within the IIC Team, staff within the wider Business Intelligence & Reporting section and customers, to support the Trust's data needs in relation to Our Journey for Change.

Background in full lifecycle KPI SQL development & deployment within a large BI System, requirements gathering, translation of technical specifications to clinical processes, specification & proforma production

Subject matter expert in development & customisation of BI user interfaces to meet organisational requirements, improving user experience & facilitate self-service analysis, data manipulation & presentation via multiple tools, including Dashboarding Software (Cognos, Tableau, SSRS), Excel, MS Access

Experience with large & complex data, clinical services and their interactions with data, data governance, data quality, change management, practical skills in relation to BI systems and associated technology. Excellent customer liaison skills enabling provision of a high-quality customer focused BI service meeting the needs of clinical & corporate services. Taking time to understand and manage customer requirements and expectations

Experience of staff supervision, task planning & allocation and ensures effective planning and delivery of new developments and complex workstreams, adjusting allocation of work within the team to prioritise different demands, providing regular progress status reports of these developments through the appropriate use of a range of management techniques (such as project management, Agile working, and sprints)

Can convey benefits of developing & promoting a culture where information is used as a vital tool for delivering care to patients

The Business Intelligence Integrated Performance team is part of the Business Intelligence & Clinical Outcomes Section of the Digital & Data Services Department working towards the Trusts Digital & Data Journey to Change.

The Digital & Data Services Department is an award-winning, dynamic, and fast-paced environment consisting of over 140 multi-disciplined and talented staff across well structured, supportive, and friendly teams. This leads to many rewarding opportunities for development, self-growth and promotion which is demonstrated by low staff turnover and the significant amount of home-grown talent.

We cover a wide range of specialisms, from Business Intelligence to the provision of IT equipment and everything in-between. No matter where your passion lies, join our brightest minds in supporting our staff deliver the best care for our service users and carers.

You'll join a team where flexibility, wellbeing and respect are highly valued, and you'll be supported to be the best version of you!