Business) Manager

Do you want be part of a team that inspires change and has the interests of the community at its heart? Seeking a new challenge to help shape and develop a new team in the delivery of the business and administration function across the service? Then North Northamptonshire Council has a great opportunity for you to join us as our Stronger Communities (Business) Manager!, This role brings together the business and administration function across the service, providing administrative and business support to the Stronger Communities Service management team to enable them to maximise their time managing their services across North Northamptonshire. You will also be responsible for the management of the Council's community centres, as well as park and open space bookings, and you will have direct line management responsibilities for staff to ensure effective management of facilities and services, income generation, health and safety, compliance with relevant legislation for safe operation of these centres. A key priority for you will be the income generation and development of the business model for the facilities (i.e. community centres and parks & open spaces). In addition to this, you will be managing the marketing and promotion of the service area through the management of websites, social media, branding, promotional materials and marketing plans. A key element of this role will be to ensure the timely submissions to central government for the draw-down of resettlement grant funding (to date c.£10M has been drawn-down). You will ensure that Freedom of Information requests, complaints and compliments, Councillor and MP enquiries are dealt with in a timely manner.

As the successful candidate, you will bring:

• experience of delivering a high-quality administrative and financial management services
• experience of facilities management, including repairs and maintenance schedules and capital projects
• experience of delivering customer services, especially in response to member, MP and resident enquiries and complaints and Freedom of Information requests.
• outstanding communication skills, both written and oral
• possess an abundance of drive and determination
It would also be nice for you to have:
• leadership of high-performance project teams
• experience of emergency planning and business continuity planning
• experience of developing and delivery of services working across directorates and with multiple partners
  
  We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups., Our Values and Behaviours
Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are: Customer-focused Respectful Efficient Supportive Trustworthy Our Key Commitments Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most. We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council's pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status. We aim to be a carbon neutral Council by 2030.

Here at North Northamptonshire Council, we're transforming for the better, using all our creativity and imagination to create the best life for our local people. You'll find that we have a wide range of careers that may be more surprising than you think! Why choose us? We offer a vibrant working environment with:
• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.