Business Manager

To provide business management support to the Provide Health Directorate, including the Chief Executive Provide Health and their Senior Operational Leads, in the delivery of the core business of the Directorate. To utilise a range of management information to improve the business planning process, with one role focused on operational capacity and demand management, one to meet strategic and service priorities, and one to support innovation and transformation. To monitor and report on service key performance indicators and play an active role in developing and delivering quality improvement initiatives in their area of responsibility.
The post holder will be required to work closely with colleagues in Business Intelligence and take a lead in the regular creation of reports and undertaking of detailed/complex audits and surveys and establishing work streams to address data quality and activity issues.
The role will also include responsibility for supporting their service area with budget management, procurement, facilitating the annual planning and governance processes and the recruitment process.
The role will include responsibility for supporting marketing and communications for services within their remit and fostering good relationships with internal and external stakeholders is a key aspect of this role., + To provide support in the co-ordination of the business planning process and achievement of transformation and strategic objectives
+ To support in the production of specific service redesign plans in line with the Service and Directorate's priorities
+ To work across the different functions within the Health Directorate and into specialist areas such as Finance, Business Intelligence, Governance and People.
+ To project manage service improvement initiatives
+ To co-ordinate and provide financial management support to the Health Senior Leadership team
+ To lead on information systems development and provide management and clinical information to support service developments and improvements
+ To work with managers and the Recruitment Team to support/facilitate the recruitment process for the service
+ To ensure that the service has risk management systems in place, e.g. incident reporting, incident analysis and risk assessments.
+ To support the complaints investigation process as required
+ To create content for Provide Health communications
+ To Provide technical and analytical expertise to the senior management team in the development and monitoring of key performance information systems in areas such as:
+ Capacity and demand management
+ Waiting times and care pathways
+ Recovery rates and outcomes
+ Referrals and increasing access
+ Service productivity
+ Benchmarking
+ Individual staff performance, + If you wish to contact the Recruiting Manager about the vacancy/role or for feedback after interview, their details are provided within the advert.
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Closing Date
Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.
Professional UK clinical registration required for the role?
If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.
COVID-19 Vaccination
Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination.
We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.
Anti Fraud
Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.
Disability
If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or [email protected].
Work Trials
Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the HR Services team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.
We are committed to equal opportunities, flexible working practices and the National Living Wage.
Successful Applicant:
You will be required to bring all your documentation to your interview to show the recruiting manager and again at your pre-employment appointment with the Recruitment Co-Ordinators.
The information that you provide will be treated confidentially. If you fail to provide all of the information, Provide may not be able to fulfil our contractual obligations to you or may be prevented from complying with our legal obligations.

Provide is a forward thinking, dynamic and thriving organisation and we are looking for two talented and experienced Business Managers to support our Health Senior Leadership Team. One will report to the CEO for Health, working proactively to support innovation, transformation, business planning, performance and achievement of strategic objectives. The other will report to the Director of Delivery and Partnerships to focus on operational capacity, demand management, finance ,performance and delivery of service priorities. We welcome applicants who are highly motivated and understand the challenges of working operationally in a complex health and social care Organisation
To be successful you will need to be able to work as part of a team and independently to lead projects and programmes of work. Having a compassionate and collaborative approach to working with people is key. You must be can-do, visible, flexible and able to work at pace to prioritise competing demands. You must be organised with highly developed analytical, IT and executive level report writing skills. Project leadership skills and project management training is essential.
All applicants must be educated to degree level in a relevant subject with highly developed specialist knowledge to Master's Level along with a minimum of two years of varied office/business experience working in health and social care environment. There is a requirement to travel to various locations as part of the role

Working for our organisation
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men's Networks.