Business Manager (Family Hub)

This is an exciting time to join our Family hub team! We're a new local service within West Northants Council at the beginning of our journey, shaping what the Family hub team looks like at West Northants Council.

We are seeking a dedicated and dynamic Family Hubs Business Manager to take a leading role in implementing the Family Hub programme across West Northamptonshire. This exciting opportunity position working closely with the Strategic Lead for Early Help and Family Hubs to integrate services and partners, ensuring timely and effective support that reduces the demand for statutory services.

The role is accountable to the Family Hub Lead and includes the direct line management of up to 16 Administrative employees.

What will you be doing?

You will play a critical part in the set up and implementation of the Family Hub service, working in collaboration with the Strategic Lead for Early Help and Family Hubs. This involves coordinating services and partners to ensure children, young people, and families receive timely and appropriate support, ultimately reducing the demand for statutory services. The programme will be delivered through an integrated Family Hub model across Local Area Partnership areas.

The Family Hubs Business Manager will establish and maintain systems to oversee business management, including finances, performance, and business continuity planning. You will support with policy writing and lead on parts of the project plan to ensure the success of the delivery.

You don't need experience across all aspects of the job as that will form part of your development journey, but you will need experience of working in the public sector, supporting the delivery of change and transformation, and managing staff to deliver an efficient administrative service, as this is the central to the role.

You'll need to have a solution driven and adaptable approach to working, thrive in a busy environment with a positive approach to challenges!

Ideally you will have previous experience of working in partnership across the sector with experience of managing and developing a team. You will be able to smoothly manage business processes whilst being able use your own initiative to 'think outside of the box'. You'll use your great attention to detail to ensure that the team have all the business functions required to carry out their roles.

If you've got experience within a children, young people and families service, that's great, but not essential; being adept at building relationships with key stakeholders and partners and quickly developing an understanding of the needs of the service and our communities are most important.

At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council https://youtu.be/lV0EfeUF4aU

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us.

We offer a wide range of benefits to our employees, these include:

• Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.


• Cycle to Work scheme.


• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.


• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.


• Car Lease scheme


• Payment of professional subscription / membership - If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.


• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.


• Ongoing training and development opportunities.


• A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).


• Our West Ways of Working - We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.


• Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.