Business Operations Coordinator

We are currently seeking to recruit a Business Operations Co-ordinator to join our highly dedicated Business Operations team in Ashford. This position is a Hybrid working role. You will effectively bridge the gap between the Sales Teams, our Customers and Finance. Looking after a portfolio of Customers, the main areas of support are Price maintenance, Reporting, Customer Facing Buying Lists, including Admin support for a wide range of requests.,

• Develop and maintain strong relationships, at Sector Manager level & with a portfolio of customers


• Attend customer and business meetings/calls


• Be a primary point of contact on customer and business queries


• Regularly engage with Sector Managers to discuss actions in support of both business and customer activities


• Work pro-actively to improve the customer experience


• Produce regular sales, product, pricing, and delivery reports


• Maintain Pricing, Buying Lists, Product Substitutions & Discounts in line with requests by Sector Manager/customer/supply chain and through bulletins/regular cleansing


• Alignment of internal buying lists with customers/3rd party ordering systems


• Identifying & correct IMS issues for ESI customers


• Update promotional pricing activity


• Order and organise sales and promotional samples


• Provide buddy cover when required


• Work with Sector Manager to set up nominated lines


• Assisting with product recalls, collating allergen information & customer allocations
  
  A highly professional self-starter, you will already be accustomed to working within a fast-paced environment where the delivery of excellence in service is paramount.


Pro-active and self-motivated, you will be highly IT literate, customer-focused, commercially astute and confident in your approach with both internal and external partners.,
• Highly IT literate - MS Office (Excel)


• Experience working in a fast moving, pressurised team environment


• Commercial awareness


• Customer focused


• Good team player


• Effective communicator


• Able to prioritise workloads and work well under pressure


• Attention to detail
  
  £ competitive, plus excellent career development, discounted products and services and much more