Business and Performance

Are you looking for an opportunity to make a difference to the lives of children and young people living in London?
We have an exciting new role for a Business Manager to provide high quality support in the areas of finance, performance data and service promotion.
Our services work with children, young people, and their families across two diverse London boroughs. We provide a range of services including universal support for all and specialist support for those with additional needs and disabilities.
You must be skilled in team working and have excellent communication skills in addition to experience in the administrative elements of the role.
We will welcome you into our friendly, forward-looking services and provide excellent support including access to a Whittington-wide network, supervision, and training/development opportunities., + To develop, where necessary, robust systems reporting local financial information in a succinct and analytical way.
+ To assist managers in liaison with external stakeholders and commissioners in relation to all service business matters and to respond to any queries that arise.
+ To be the main point of contact for income related financial issues.
+ To support the service managers in the annual Budget Setting process though the provision of accurate budget information, including identification of cost improvement plans and income generation.
+ Working closely with the CYP Transformation team and service managers in contract negotiation meetings, providing financial modelling and workforce strategy costing information.
+ To support the process of developing business cases, tendering for new services and increasing income through the provision of financial and performance information.
+ To participate in developing and implementing a shared business strategy for the marketing and contracting of services in community settings (e.g. schools/ Children's Centres ).
+ To support clinical and service managers in contract negotiations with commissioners and the development of Service Level Agreements (SLA's).
+ To monitor existing income streams and SLAs, maintaining an overview of all income streams at any one time, liaising with the appropriate clinical managers and team managers., To assist Children's Therapy to undertake monthly monitoring of performance for all services within remit, analysing trust performance data and ensuring that services are following processes for validating data prior to submission to the Divisional Performance Report.
To support service managers to identify areas where performance targets are not being met and to put in place systems to address performance issues in collaboration with administrative Team Leaders and Clinical Service Managers/Directors.
To assist in the design and implement new initiatives to support services in improving performance against KPI's.
To assist in data collection and performance reporting for commissioners.
To assist service managers in developing measures for monitoring clinical outcomes and measuring clinical effectiveness, and to ensure that services are engaged in Trust/National initiatives for measuring patient satisfaction such as The Friends & Family Test and use of the National Paediatric tool kit.
To support the data collection and analysis for clinical audit and research.
To establish monitoring processes to ensure that appraisals and mandatory training of staff are up to date and completed within the Trust framework.
General
To work closely with the Head Paediatric Therapies and Borough lead for therapies.
To regularly attend Team Leader meetings as a forum for sharing information and coordinating good administrative management across services.
To undertake other relevant duties as requested.

Working for our organisation
Whittington Health serves a richly diverse population and works hard to ensure that all our services are fair and equally accessible to everyone. Nowhere is this more obvious than in the way we look after our staff.
We aim to employ a workforce which is as representative as possible of this population, so we are open to the value of differences in age, disability, gender, marital status, pregnancy and maternity, race, sexual orientation, and religion or belief.
The Trust believes that as a public sector organisation we have an obligation to have recruitment, training, promotion and other formal employment policies and procedures that are sensitive to these differences. We think that by doing so, we are better able to treat our patients as well as being a better place to work.