Business Performance Analyst (Road Fleet)

To provide analytical support and insight to help drive the understanding and improvement across all of the products and services that the Road Fleet team is responsible for. Provide timely and accurate performance deliverables (including reports) and maintain/improve models and tools used to understand performance. Deliver small business change or continuous improvement projects.

About the role (External)

Your Main Responsibilities will be to:

1. Lead the development and delivery of ad-hoc, weekly and periodic business information packs for the Road Fleet team against multiple, defined products and services.

2. Provide statistically based forecasts of performance, as required by the team. Support the development and tracking of performance targets and trajectories.

3. Provide performance information for use in supplier relationship management meetings.

4. Analyse and identify trends and root causes in performance using appropriate analytical techniques.

5. Lead on the use of visualisation and the production of the data to facilitate it.

6. Develop and maintain performance models using LEAN tools and techniques that enhance understanding of performance metrics and the relationships that exist between them.

7. Work with the wider Regional and Route Services teams so that the content of reports is fit for purpose and are aligned to the needs of the business.

8. Deliver, as directed, specific small improvement projects.

9. Be the day to day central focus for performance improvement procedures and processes for the team., Diversity and inclusion are more than just buzz words for us. We’re constantly striving to make sure we provide a welcoming and safe environment for everyone. We recognise that certain groups are under-represented within our team and we’re working closely with our regional diversity and inclusion networks to make sure we support these groups as best as we can.

We are working in conjunction with the Cultural Fusion team. If you would like support with your application or interview please contact Wales&WesternCulturalFusion@networkrail.co.uk or visit the connect page: Wales and Western Cultural Fusion (sharepoint.com). For all other support please contact your HR Business Partner.

· Strong verbal and written communication skills

· Strong research and analysis skills

· Demonstrable experience in analytical thinking with numerate and conceptual analysis capability

· Competent in statistical forecasting techniques

· Technical knowledge and experience of utilising vehicle telematics systems

· Excellent cross company stakeholder management

· Experience of working with a diverse fleet (cars, LCV’s, HGV’s and special vehicles)

· Strong data analysis skills (preferably Business Objects/NROL)

· Flair for problem solving (proven record of successful innovation and creativity)

· Competent user of EXCEL and PowerPoint

· Demonstrable application of continuous improvement techniques e.g. LEAN

What could set you apart

· Ability to describe complex statistical relationships in a meaningful way

· Understanding of performance data systems

At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network.

Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We’re an organisation where people matter. When you're part of our team, you matter to us, and you matter to millions. Watch our video to find out more!

The Wales & Western region includes more than 2,700 miles of railway and we serve communities and businesses of Wales, the Thames Valley, West of England, and the Southwest Peninsula.
Our ambition to be responsive to passengers and freight users drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing.

About our people and the recruitment process - We’re an inclusive employer of choice and we welcome applications from everyone!

· Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.

· A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.

· GWR ticket alliance – Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network.

· Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site.

· A range of Pension schemes to choose from

· Effectively manage work-life balance with a 35hrs per week contract, hybrid working, and enhanced family friendly support.

· 5 days paid volunteering leave.

· 2 weeks paid reserve leave for the Armed Forces community.