Business Process Outsourcing (BPO) Associate Director

Every day our teams help people in businesses and communities to do what is right and achieve their goals. You will be part of the outsourcing function of our Financial Accounting Advisory Services team. The outsourcing team serves as an extension of our clients' finance team, supporting them in meeting their bookkeeping and compliance needs. We ensure that our clients reporting is timely and accurate and therefore forms a sound basis for clients to fulfil their tax and reporting obligations with consequent benefits for society.

A look into the role

As a Business Process Outsourcing Associate Director within our Financial Accounting Advisory Team (FAAS), you will be:

• Working with the existing leadership to gain an in-depth understanding of the business and processes


• Leading and inspiring our people in taking the business forward through change and growth


• Leading business growth by supporting existing leadership with various initiatives such as identifying and converting opportunities to offer outsourcing solutions, writing proposals, building external network of clients and presenting in external / internal events.


• Managing a portfolio of interesting clients with varying degrees of complexity, giving you exposure to different business sectors, ensuring quality, timeliness of delivery, profitability and strong relationship management.


• Performing technical reviews of management accounts, statutory accounts, VAT returns and electronic payment files and managing associated risk.


• Able to develop a strong understanding of firm's policies and work within the established guidelines of quality and risk management framework.


• Supporting the outsourcing team in India and UK, fostering a culture of coaching and development and rewarding great performance


• Approachable and accessible and providing technical support and guidance


• Responsible for team finances and liaising with stakeholders


• A point of escalation for clients, taking the lead in conversations where required
  
  Experience of successful sales and business development to support the growth of a business


• Experience of onboarding and managing large outsourcing assignments Experience of coaching and leading others


• An understanding of finance functions to include UK GAAP/ FRS101 / FRS102


• Excellent communication to manage both client & delivery team relationships


It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way.

• A professional qualification (ACA, ACCA, ICAS, CA or CIPFA).
  
  Grant Thornton UK LLP is part of a global network of independent audit, tax and advisory firms, made up of some 73,000 people in over 150 countries. We're a team of independent thinkers who put quality, inclusion and integrity first. All around the world we bring a different experience to our clients. A better experience. One that delivers the expertise they need in a way that goes beyond. Personal, proactive, and agile. That's Grant Thornton., The culture at Grant Thornton is what sets us apart, we're known for our inclusive culture and creating environments where all our people can flourish. The things that set you apart, we value them, and this helps us all to perform at our best.


Our values are the unwavering principles that shape our daily behaviours and decisions, alongside our drive to do the right thing. We're looking for people who align with our values and are purposefully driven, actively curious and candid but kind. You can learn more about our values in practice here.

It's not just about our culture and values, in addition to a competitive salary and reward package, us you'll also get:

• Tailored development programmes and access to coaching


• Flexible bank holidays - allowing you to celebrate the days that are important to you


• Benefits including pension, life assurance and private medical, additional holiday purchasing and health benefits


• Any benefits giving you access to shopping discounts, gym memberships, financial advice


And more. Visit our benefits section to read more.

How we work

We have a trust-based way of working, driven by responsible people who have the best interests of our firm and our clients at heart. Our how we work framework gives flexibility in where, how, and when we work to deliver the best results for our clients, whilst helping you keep a balance between work and life. Life is more than work, the things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles. That is how it should be.

We're looking for people who can help drive the business forward, who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.
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Flexible working

The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance.

Whether that's working reduced contracted hours, working your hours over a shorter period or utilising our 'how we work' framework. Everyone has an immediate right to request a flexible arrangement through our flexible working policy.