Business Service Assistant (Great Dunmow Police Station) Before you apply -Don't miss out on the jobs you're really looking for.

Opportunities have arisen for enthusiastic and energetic staff committed to delivering exceptional levels of customer service to join our dedicated team undertaking the role of Business Services Assistant in the demanding shared service environment of the Business Centre.

We welcome all applications and would ask all new employees to help support our directive to be a fair, open and inclusive employer, as well as ensuring our ongoing commitment to diversity and inclusion for all.

Based at Great Dunmow Police Station, permanent vacancies are available across the core hours of 0800 - 1700 Monday to Friday however, there is a requirement to work some evening and weekends on occasions. The Business Centre is a large busy department providing a wide range of shared support services to Police Officers, PCSO's, Special Constabulary and other support staff within both the Essex Police and Kent Police forces.

Successful candidates will join our existing teams managing challenging demands and deadlines responsible for responding to high levels of telephone and email enquiries.

Successful candidates will be providing advice and guidance, processing actions to meet Service Level Agreements to update and administer electronic records and providing a wide range of finance, human resources and other transactional support functions in order to deliver an effective and efficient service to operational policing and a range of other support teams., Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.

• Very strong team working skills and be able to demonstrate a degree of flexibility to adapt to working collectively across all teams to meet challenging deadlines and demands.


• Evidence of delivering exceptional levels of customer service with experience of working in a customer or shared service environment.


• Experience of using multiple of Microsoft packages including Excel, Word and Outlook and the ability to master new software packages.


• Accuracy and attention to detail when inputting and logging vast amounts of data entry and processing transactions., Excellent communication and interpersonal skills (both verbal and written) together with a confident telephone manner.


• Educated to GCSE level in Maths and English or equivalent.


• Experience of maintaining and inputting data to IT systems, including knowledge of SAP, although full training will be provided., This post is open to British Citizens, members of the EC or other states in the European Economic Area. If you are a Commonwealth citizen or a foreign national, you must be a resident in the UK free of restrictions and with indefinite leave to remain in the UK. All applicants must have lived in the UK continuously for the past three years.
  
  Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.
  
  What we offer you:


• Enrolment into the Local Government Pension Scheme


• 23 days annual leave per year (pro rata for part time) increasing with service


• Discounts at a variety of shops and restaurants


• Discounted excursions via our Sports and Social Association


• Unique working environment supporting the delivery of policing services in the County


• Access to Health and Wellbeing Services and Facilities


Successful applicants for this role will be defined as an Office based Agile Worker: Office based agile working with designated team area . Works predominantly (60% or more) in one office space. The rest of the time works at home or at other police site locations.

Essex Police offer incremental increases within this salary band, therefore the salary for this position will rise to a maximum of £24,462.00.