Business Services Co-ordinator - York

Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator. You'll work 5 days out of 7, usually 8am -4pm, sometimes lone working, and this includes weekends and Bank Holidays. What it's like to work here Reporting to the Facilities Manager, along with four other colleagues, you'll be based at Beningbrough, a busy property attracting over 150,000 visitors year round. You'll be part of a larger team of 60 who play their part in looking after a garden, art gallery, shop, restaurant, and mansion. What you'll be doing The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same so you'll have to love variety. As well as supporting day to day operations, you'll have the chance to support a variety of projects and offer your advice beyond your team. You'll always champion best practice when it comes to business support, and will be confident challenging the norm when you think there's a better way of doing something. Some of your daily tasks will include supporting with answering phone and email queries, leading diary catch up meetings, managing bookings, supporting the organising and attending of events, creating rotas and organising contractors. You'll also have Duty Manager responsibilities on a rota basis. As part of the Duty Manager team, you'll be the key person on site to oversee the operation and you'll do this approximately 4 times a month. Full training and support will be given, and you will work closely with colleagues who will support you and help co-ordinate activities.

To deliver this role successfully, you'll need:

• relevant experience in a Business Support environment; along with facilities or office supervision responsibility
• good written and verbal communication skills
• to be a great team player
• to be flexible and customer -focussed with strong customer service skills
• to be able to multi-task and prioritise own workload
• to be well organised and attention to detail
• advanced IT Skills
  
  The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.
The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places