Business Support

New South West Hub is a day service based close to the Ipswich waterfront which offers a variety of activities for customers. It is a happy and varied environment to work. We are currently looking for a Business Support to work on our front desk, meeting and greeting customers and visitors and carrying out admin tasks to support the service. The successful candidate will work within a supportive team. We are looking for somebody who will liaise with our customers and their families, providing them with a professional and friendly service., As Business Support your key responsibilities will include:

• Efficient customer service
• Finance including invoices and petty cash
• Rota support
• Effective communication and building rapport
Your induction Leading Lives runs a 3 week induction programme: You will be met on your first day by your buddy and be supported through this. Start date will be confirmed by the recruitment team further to a satisfactory enhanced DBS and safer recruitment checks.Leading Lives At Leading Lives, you can develop your skills while empowering others. We value diverse talents and seek team members who share our passion for supporting people to live fulfilling lives. With 5 unique service lines, we offer a range of roles to match your strengths. Explore opportunities in your area and discover a rewarding career with us, along with a welcome bonus up to £1000! Company Culture:
• Values-Driven: Leading Lives not only talks about their values but actively embodies them in their daily operations.
• Employee Testimonials: The company encourages feedback from employees like Anna, an experienced support worker, to showcase the positive impact of their values on staff.
• Authenticity: Leading Lives emphasizes authenticity in their values, highlighting that they are not just empty words but a lived reality within the organization.
  
  At Leading Lives, you can develop your skills while empowering others. We value diverse talents and seek team members who share our passion for supporting people to live fulfilling lives. With 5 unique service lines, we offer a range of roles to match your strengths. Explore opportunities in your area and discover a rewarding career with us, along with a welcome bonus up to £1000!
  
  We are passionate about making a difference to people's lives'. Working in social care, we know that no two days are the same, but everyday counts.
• Opportunity to become a shareholder member of our employee-owned social enterprise- you will help shape Leading Lives vision and values.
• Award-winning bespoke training, including an opportunity to gain a Health & Social Care qualification
• Cycle to work scheme, employee assistance programme, sickpay on-site parking, casual dress and much more.
• Pension scheme up to 8% contribution!, We pay the Real Living Wage - We value all our team members, so our starting pay rate is the Real Living Wage (currently £12 per hour)
• Holiday entitlement that works for you - Our holiday package increases with service, and you have the opportunity to purchase additional hours
• Peace of mind should you fall ill - We offer occupational sick pay as well as statutory sick pay. We also have an Employee Assistance Programme
• We pay generous sleep-in rates - Sleep-in shifts are available for some of our support worker or team leader roles. The pay rate for these are £65 per shift
• Award-winning, in-house training - Our award-winning, bespoke, in-house training, will ensure you are confident and effective in your role
• Travel benefits for you & the planet - We provide a generous mileage rate of 45p per mile, and a cycle purchase scheme to help you go green!
• Owned and run by our employees - We're employee-owned & not-for-profit. Surpluses are re-invested into our community.
• We offer a welcome aboard bonus - You could qualify for a welcome aboard bonus worth of £250-£1000
Vacation, Paid time off