Business Support

This is a challenging and rewarding role, drawing on and further developing teamwork, administration and organisational skills. Day-to-day responsibilities include calendar management, travel arrangements and effective and professional client liaison. You would be responsible for, but not limited to:

• Calendar management and communication
• Meeting preparation and support (scheduling, monitoring attendance, catering, AV setup, IT requirements, venue/event support, preparation of meeting materials and note-taking as required)
• Accurate/timely completion of timesheets and expenses
• Arranging travel, and mailbox management (using initiative and with minimal intervention).
• Follow and comply with the internal Records Management systems
• File client materials in line with the records management procedure
• Production of client materials; create reports, letters, meeting notes, and presentations by company templates, branding and house style, produce client-ready template material, proofread non-technical material.
• Comprehensive billing and financial management; prepare complex client billing accurately and on time each month, budget tracking, production and interpretation of management information reporting.
• Support on client contracting; client research support, load contracts onto a relevant database, assist with internal financial project code setup.
• We maintain our internal client management systems, including contact information and publication lists, and add proposals, activities, and mailings as required. We also provide system reporting and management and manage pipelines.
• Please make sure that you/your Consultants always follow and follow our Professional Excellence standards at all times.
  
  Advanced understanding of the Microsoft Office 365 suite (Word, PowerPoint, Outlook, MS Teams); and a good understanding of Excel, strong command of the English language, spelling and grammar; good level of numeracy; accurate typing/data entry efficiency.
• The ability to work as part of a team is key, you must be willing to actively participate and contribute and use your initiative to help another busy Administrative team member
• You need to be a strong communicator, with clear written and oral communication skills
• The ability to be persistent and persuasive with colleagues at all levels within the business
• Strong customer service and client-focused
• Solution-focused
• Attention to detail
• The ability to handle sensitive information in an appropriate manner
• Excellent organisational skills, with the ability to estimate workload, prioritise and work to agreed timescales reliably
• Have a flexible approach in undertaking a variety of responsibilities, capable of handling and providing creative solutions to problems
  
  What can we offer you? Full training is provided including new starter induction and further training thereafter. As an industry leader, we offer a competitive salary and excellent benefits package including; a company pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness coverage, dental cover and many other options.