Business Support Administrator

The Business Support Administrator role is a core position in our community Learning Disability teams. As an Admin in the team you will be involved with a wide range of tasks and processes that are intrinsic to ensuring the team is working efficiently and in the best interests of our patients. Admin colleagues provide support to the clinicians to enable them to provide the best therapeutic input for our patients. The role is also interested in the day-to-day running of the team and office and is often seen as the central hub of the team. It is a role where you can feel like you are making a positive difference to people's lives. It is an exciting time to be joining DPT Learning Disability services as we restructure and update our clinical model. We are starting anew, and looking to realign our services so we are able to provide a quality an equitable service to our patient group across Devon. Whilst you would be the newest member of the team, you would be joining at a time where the team structure is also new, with new working relationships being formed. This is a full time substantive position of 37.5 hours a week, To provide a comprehensive administration support to the Specialist Community Health Team for Learning Disabilities - Exeter (also known as MDT 2). There will be an expectation for the post holder to be highly motivated, flexible, and multi-skilled with excellent organisational skills. The post holder will have high standard word processing skills and computer literacy. They will be required to maintain an up-to-date knowledge of Information Technology. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate. Main duties of the role include (but are not limited to) minute-taking, formatting documents, answering the office phone and actioning appropriately, organising meetings, dealing with incoming and outgoing mail, and any other general administrative duties required by the team., To provide a comprehensive administration support to the Specialist Community Health Team for Learning Disabilities based in Exeter. There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard word processing skills and computer literacy. They will be required to maintain an up-to-date knowledge of Information Technology. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate. Where the post holder is employed within a community team, they will coordinate the outpatient waiting lists and clinics and support the processes and systems for these teams.

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.,

• Good communication skills, verbal and written.
• Ability to take and convey clear messages.
• Ability to work under some pressure.
• Ability to work without direct supervision.
• Plan and prioritise own workload.
• Advanced typing skills., RSA 3/ECDL(or equivalent standard).
• NVQ3 in administration or equivalent level of knowledge and experience., Experience of general office routine and filing systems.
• Administrative procedures.
• Current working knowledge of Word, Excel, and Outlook., Experience of working as part of a team.
• Previous NHS administration experience.
  
  Our professional responsibility is to reduce the risk of infection to others as far as possible. Getting vaccinated against diseases that can be passed person-to-person in healthcare settings is part of this responsibility. The Trust will provide advice, guidance and support on vaccinations and access to vaccinations where requested., About Devon Partnership Trust
We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do