Business Support Apprentice

Provide professional clerical and administrative support to a range of managers. Undertake administrative support duties as discussed and agreed to ensure the smooth running of the team, including arranging and changing meetings and basic data analysis. Take clear minutes and capture actions for meetings, including team meetings alongside senior team members. Using MS Office products and advanced IT tools, identify, recommend and implement smarter ways of working within Directorates and teams using for example, Outlook, MS Teams, Excel, Word and PowerPoint. Design and deliver basic upskilling training to teams on using Microsoft Copilot and other new smarter ways of working. Communicate straightforward messages effectively and professionally methods could include, email, telephone, virtual via teams and face to face. Effectively plan and organise your time and ensure work you are delivering is to ICB performance standards. Work under the supervision of the appointed Directorate member and
the Administrator co-ordinator to ensure smooth running of tasks. Develop and maintain effective working relationships within the ICB and ICS. There may be occasional times when members of the public or external partners will need to be contacted. Use IT systems in line with ICB policies and procedures. Attend and complete all apprenticeship related training and activities required.