Business Support Assistant

The NHS is building a culture that is positive, compassionate and inclusive - and we all have our part to play.
As employers we are committed to protecting and promoting the physical and mental health and wellbeing of all our colleagues. This underpins our values as set out in the NHS Constitution and supports us to be an Employer of Choice, while helping our colleagues to deliver high quality services for our patients and communities.
As a flexible employer, we want to support you to work in a way that is best for the NHS, our patients and you. Talk to us about how we might be able to accommodate a flexible working arrangement whether that's a job share, part time, hybrid working or another flexible pattern. In addition, although the role advertised may have a 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you., The Diagnostics Team support Integrated Care systems to deliver the diagnostics transformation, specifically supporting network formation, review of clinical pathways and implementation of Community Diagnostic Hubs. The overall objective of the team is to improve outcomes and access to Diagnostics ensuring earlier diagnosis and connected patient records.
This role will provide programme and project management support to the Senior Diagnostic Transformation Managers as well as the wider NW Diagnostic Team, Senior Managers, Directors and stakeholders.
The post holder will work as part of a team in delivering an efficient and effective administrative support to the senior members of the team., + Undertaking all administrative duties sorting and prioritising emails from the NW Diagnostic mailbox where required and distributing as appropriate.
+ Managing the NW Diagnostic electronic diary for the team, including arranging and changing meetings prioritising these as appropriate.
+ Organising and planning events and meetings as directed, providing all necessary supporting materials and papers
+ Plan and co-ordinate appointments , including rearranging and prioritising as appropriate.
+ Organise travel arrangements for the wider team, booking rail and accommodation in line with policy
+ Prepare agendas, take minutes, track and follow up on actions and distribute notes of meetings.
+ Purchase orders and invoices on Oracle., In response to the Carter Reviews diagnostics work team was introduced, however following the Mike Richards review further investment was secured to increase the team size to manage the increased outputs for Diagnostics including delivery of Community Diagnostic Centres as well as the diagnostic pillar transformation. This role is part of the newly expanded team.
The Diagnostics Team support Integrated Care systems to deliver the diagnostics transformation, specifically supporting network formation, review of clinical pathways and implementation of Community Diagnostic Hubs. The overall objective of the team is to improve outcomes and access to Diagnostics ensuring earlier diagnosis and connected patient records.
This role will provide programme and project management support to the Senior Diagnostic Transformation Managers as well as the wider NW Diagnostic Team, Senior Managers, Directors and stakeholders.
Please see attached JD for more details.
Our commitments to you
We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We're passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that. We welcome your talent and enthusiasm irrespective of age, disability, neuro-divergence, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability and/or who are neuro-divergent.
Applications from job seekers who require sponsorship to work in the UK under the Skilled Worker route are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Please note that we currently do not accept applications via recruitment agencies.
The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.
If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
+ Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
+ Making the NHS a great place to work, where our people can make a difference and achieve their potential.
+ Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
+ Optimising the use of digital technology, research, and innovation
+ Delivering value for money.
If you would like to know more or require further information, please visit https://www.england.nhs.uk/.
Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.
Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band., NHS England