Business Support Assistant (Planning)

Please note: At risk or redeployee applicants may be given priority.

We are looking to appoint an enthusiastic and motivated individual to join Planning Services Technical Support Team.

You will be part of a team providing technical support across several service areas, which comprises of Development Management, Building Control, Postal Addressing and Land Charges. Duties are wide ranging and could include the uploading, redacting and indexing of documents to our Document Management and Competent Persons systems, dealing with requests for files from customers and logging comments onto the back office database., Additional duties will include processing payments / refunds, generating orders / invoices and a range of other administrative duties.

You will also be expected to work in accordance with defined business processes, be a good team player, who can also organise and prioritise their own workload with limited need for supervision.

Our employees are currently working from home approx. 80% of the week, as part of our Smarter Working plans, though employees are also required to attend the office when necessary for meetings and training purposes.

You will preferably have experience of working in an administrative role with a proven ability to use IT packages including standard Microsoft Office software.

You will be expected to maintain up to date accurate information on computerised records and systems, with an understanding of dealing with potentially confidential and sensitive information.

The role also includes dealing with customers both internally and externally, verbally and in writing, so you will need to demonstrate a proven ability to communicate clearly and professionally., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

As part of our Vision (https://www.calderdale.gov.uk/vision/) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities.

On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change.

Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel.

For support on your application please read our Application Booklet or visit our Employment Hub.

We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.