Business Support Minute Taker

Accountable to: The Business Support Officer based at Magdalen House Bootle Liverpool L20 3NJ by means of regular formal supervision sessions together with normal arrangements for support and development, JOB PURPOSE: To provide administrative support to the Cared for Teams and Young Persons Team including the minuting of Strategy Meetings & other Professional meetings as and required., 1. To type formal reports, letters, memos, and any other appropriate correspondence.

2. To organise the collation and filing of reports, files, registers, and any other appropriate records in relation to the work of the Cared for Teams and Young Persons Team.

3. To attend Strategy Meetings and any other meetings when necessary and to act as minute taker where appropriate.

4. To undertake reception duties on behalf of the of the Cared for Teams and Young Persons Team.

5. To maintain appropriate records of work undertaken and to comply with required administrative procedures, particularly the liaison with other agencies.

6. To provide administrative support to the Cared for Teams and Young Persons Team.

7. To process incoming and outgoing mail & telephone handling.

8. To prepare for and attend supervision sessions and staff meetings.

9. To participate in available training, and developmental activities as required.

10. To contribute as appropriate to developments within Children's Services.

11. To undertake any other duties as directed from time to time to meet the exigencies of the service.

12. For operational reasons, it may be necessary for the postholder to work in other Children's Services sites on a temporary basis.

13. To ensure that client information data is lawfully gathered, accurate and up-to-date and only divulged in accordance with the Data Protection Act 1998 and the local government common law duty of confidentiality. Failure to apply these duties can lead to the individual or the Department facing court proceedings., Since confidential information is involved with the duties of this post, the postholder will be required to exercise discretion at all times and to observe relevant codes of practice and legislation in relation to data protection and personal information.

This job description is a representative document. Other reasonable similar duties may be allocated from time to time commensurate with the general character of the post and its grading.

All staff are responsible for the implementation of the Health and Safety Policy so far as it affects them, their colleagues and others who may be affected by their work. The post holder is also expected to monitor the effectiveness of the health and safety arrangements and systems to promote appropriate improvements where necessary.

1. OCR (RSA II) qualification or equivalent, or equivalent experience
2. Word Processing qualification/experience
3. GCSE English and Maths (grades A-C) or equivalent NVQ qualifications

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EXPERIENCE

4. Proven clerical experience.
5. Work as part of a team.
6. Experience in providing the full range of word processing services in an office environment.
7. Proven experience of minute-taking in a formal setting, 8. Working knowledge of Microsoft Word.
9. Ability to take clear and concise minutes
10. Demonstrable organisational skills.
11. Proven ability to prioritise work and work under pressure to meet deadlines.
12. Good communication skills, Children's Social Care are looking for an experienced minute taker to assist in their Business Support Service for the busy Cared for Teams and Young Persons Teams and attending other meetings as and when needed to take minutes. The ideal candidate will have proven clerical experience, be a team player and be able to work with set timeframes within a pressurised environment. Applicants will be expected to have excellent word processing skills, a good working knowledge of Microsoft Word with experience of minute taking in a formal setting with the ability to take clear and concise notes.
The role entails working closely with other members of the Business Support Team and completing general administrative tasks for the service (for example, typing formal correspondence, filing, collating reports and records, answering the telephone, reception, covering for other colleagues as and when needed and post duties etc.). Liaising with all professionals within Social Care and other bodies outside of the Local Authority, good communication skills are essential along with the capacity to deal confidentially with matters of a sensitive nature and cope with the content of child protection information.
The post is based at Magdalen House in Bootle but due to operational reasons, the postholder may be required to work in other establishments throughout the Sefton Borough. Please see attached job description and person specification for further detail.