Business Support Officer

The Business Support Officer will report to Business Support Manager

Responsibilities and Duties

Responsibilities include:

• To assist customers who wish to submit a Building Regulations application, by gathering information and accurately entering it onto a bespoke software system and ensuring all relevant information is obtained and undertaking all statutory consultations related these applications in accordance with agreed procedures and legislation.


• To check deposited Building Regulation plans for sufficient information including measuring plans, obtaining site investigation reports, and detailing all findings and corrective actions.


• Contacting applicants/agents to request further information/payment where necessary. Input/update all appropriate records and chase up outstanding information/fees for validation where not immediately forthcoming.


• To assist the surveying team in preparing the project files ready for final audit including collating all necessary completion documents, commissioning certificates and declarations and assessing them for compliance.


• Answering general emails and postal correspondence with clients and suppliers


• Providing administrative support to other sections as required
  
  You'll be an excellent communicator, with a customer-focussed approach and the ability to interact at all levels. You'll also be quick to learn have a keen eye for detail.


• A minimum of 5 GCSEs grade A-C (including Maths and English) or BTech equivalents.


• Ability to effectively manage a varied and busy workload.


• Able to work with the minimum of supervision, in line with established policies and procedure.


• Achieved or willing to obtain a Level 3 Certificate in Building Control. (we will fund you through this qualification), GCSE or equivalent (required), Administrative: 1 year (required)
  
  At ICW Building Control, we are passionate about providing and delivering an efficient and intuitive service that helps our clients to deliver compliant buildings.


Buildings that are safe and comfortable for the end user. ICW Building Control Ltd are part of the wider ICW Group and it is our aim to provide a service based on our principles of being Consistent, Competent and Compliant.


• Additional leave


• Casual dress


• Company events


• Company pension


• Employee discount


• Enhanced maternity leave


• Free parking


• Health & wellbeing programme


• Life insurance


• On-site parking


• Private dental insurance


• Private medical insurance


• Referral programme


• Sick pay


Schedule:

• Monday to Friday


Supplemental pay types:

• Bonus scheme