Business Support Officer

The Communications and Engagement division of the Metropolitan Police Service is a high-performing unit completely focused on reducing crime, raising standards, and building trust, as well as supporting our operational colleagues. To help us deliver these missions, we require an extremely organised and high-performing business manager to support the team across a number of work streams related to HR, finance, change management and learning and development. This will include overall ownership of the relationship between the Communications and Engagement team and our HR and Finance business partners. You will also take a lead role in the co-ordination and planning of unit wide learning and development in order to build the capability and capacity of the Communications and Engagement team. Working closely with the Director of Communications and the wider senior leadership team, you will lead a number of bespoke initiatives aimed at improving our processes and ensuring we are run as efficiently as possible. This is a challenging role working with senior leaders in an extremely high-profile organisation at a time of significant change, so flexibility and determination are a must. The roles key responsibilities include:

• Organise and supervise the team's administration functions and provide day-to-day admin support for the senior leadership team (SLT) to ensure that priority and urgent business is effectively managed.
• Work closely with the Director of Communications to drive forward bespoke organisational projects, including L&D initiatives and change management.
• Support the effective and efficient management of the team's budget and act as the key point of contact for all finance matters.
• Take responsibility for day-to-day management of key contracts and relationships with suppliers.
• Ensure the effective and efficient management of HR processes such as learning and development, recruitment, and induction.
• Work with the SLT to deliver our programme of learning and development across the team.
• Co-ordination of quarterly departmental budget reviews and reporting
• Broader ad hoc administrative support to the Director of Communications and SLT