Business Support Officer

Business Support OfficerAdult Autism Assessment Service, MPFTShropshire, Telford and Wrekin Are you looking for a new challenge? Do you have the skills and experience to help us develop high-quality service provision with, and for, people querying an autism diagnosis? Then this is the job for you! MPFT are looking for a creative, passionate, innovative, and enthusiastic Business Support Officer to help develop the adult autism assessment service for people in Shropshire and Telford and Wrekin. You will be helping us to develop the current adult autism assessment service and to expand MPFT's adult autism assessment service into Shropshire. Shropshire has two well established "Autism Hubs"; in Telford and in Shrewsbury. Both Hubs are part of the Community, Voluntary and Social Enterprise (CVSE) sector and are partners with MPFT in the delivery of our adult autism assessment offer. You will have close working relationships with colleagues in the Autism Hubs and multi-disciplinary team of practitioners within the adult autism assessment pathway, including, speech and language therapists and occupational therapists. You will be responsible for supervision of junior admin colleagues., RESPONSIBLE FOR: Supporting Service Manager and Operational Team Leader by providing analytical information and business support to ensure Services/Teams and individual staff members across the Adult Autism Assessment Services in Shropshire, Telford and Wrekin (STW) are compliant in all areas of performance as determined by The Trust., JOB PURPOSE:The post holder will establish and maintain a business support infrastructure necessary to assist the Operational Lead and Head of Specialised Services in meeting the Trusts objectives and targets. This will include the development of systems and processes to monitor performance against the Trust's Key Performance Indicators.To analyse reports and extract data from all report formats for all Key Performance Indicators (Quantity & Quality) and feed this back to Head of Specialised Services and Operational Lead in a format that can be used within Services/Teams for planning and supervision purposes.Required to have the authority/ability to approach individual clinicians and highlight performance issues and request action. To escalate poor performance/compliance as necessary via the Operational Lead with a requirement to further escalate if deemed necessary via Head of Specialised Services.To work with Corporate Services to identify areas of under-recording of clinical activity and work within the Services/Teams to improve recording and data quality.

You will have experience and knowledge in service development and improvement; experience of working well with in partnership with VCSE partners; and of co-production. You will have experience of working in multi-disciplinary and multi-agency settings and be drawing on these for this role.

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

• Supporting your career development and progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
• Extensive Health and Wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.