Business Support Officer

Our service areas rely on their business support to provide high quality, efficient, consistent, administrative support to help them deliver their service objectives., You will work with focus and commitment either remotely or in an office, supporting the work of your team and your manager and will benefit from the support, training and development that a career with Birmingham City Council can offer.

We have a number of permanent posts within Business Support in a variety of areas. This busy role will draw on your initiative to plan and prioritise your work, with a proactive and flexible approach. You will be able to communicate effectively at all levels whilst maintaining confidentiality and upholding GDPR principles. Your comprehensive IT experience will allow you to effectively formulate letters and templates, create PowerPoint presentations, confidently update systems and records, sort, filter, and present data as well as identify and implement improved processes. You will be proficient in Outlook and MS Teams, be able to organise and prepare meetings, note take, support, and participate as needed. Flexibility is key., If you're an experienced administrator or someone looking to build a career with the enthusiasm and skills required to meet the role, then we're ready to hear how you meet the profile. Here's your opportunity to demonstrate your writing and influencing skills.

Working for Birmingham City Council is more than just a job; it's about making life better for the 1 million plus people who live and work in the city., The Council is a fantastic place to work. You will find an organisation that is both challenging and supportive; with a leadership impatiently adventurous in its pursuit of excellence. There is a clear vision which is ensuring that the Council is working for communities today and building for tomorrow, we focus our resources on five key priorities:

• A Prosperous Birmingham: through a focus on inclusive economic growth, tackling unemployment, attracting inward investment, and maximising the benefits of the Commonwealth Games.
• An Inclusive Birmingham: through a focus on tackling poverty and inequality, empowering citizens, promoting diversity and civic pride, and supporting and enabling all children and young people to thrive.
• A Safe Birmingham: through a focus on making the city safer, safeguarding vulnerable citizens, increasing affordable housing, and tackling homelessness.
• A Healthy Birmingham: through a focus on tackling health inequalities, encouraging physical activity and healthy living, supporting mental health, and improving outcomes for adults with disabilities and older people.
• A Green Birmingham: through a focus on street cleanliness, improving air quality, continuing the route to net zero, and becoming a city of nature.
We see the Council's role as providing strategic leadership - that's being able to visualise a new future for the city and equipping others to share our vision. We want to ensure the provision of services for all, so we can support those least able to support themselves by working with partners and putting citizens and neighbourhoods at the heart of our decision-making. We are always looking for people who put the customer at the centre of their approach, with a commitment to excellence to help us achieve our vision. We will support you to develop and thrive in your role, building a pathway for long-term success, with lots of development opportunities, such as apprenticeships.

In return, we offer you excellent terms and conditions, generous annual leave, a great pension scheme, well-being support, annual travel passes and discounts at a number of city centre establishments.