Business Support Officer

We have an exciting opportunity for a Business Support Officer within the Adult and Community Learning Team, based at the Pound Lane Learning Centre in Leamington. The post is 18.5hrs per week, working on a Tuesday 3.30-7pm during ACL term time as the Centre has evening classes / office hours during school holidays, then 8.30am - 4.30pm, and on a Wednesday and Thursday as you will be sharing the working week with a colleague who works Mon, Tues, Friday. Although based at Pound Lane in Leamington, you should be willing to work at other sites when necessary. This would include Camphill, our base in Nuneaton and exam venues. We are looking for those that can work in a busy team where deadlines are crucial. You need to have good organisational skills and attention to detail to ensure enquiries and enrolments are processed consistently, and have the ability to maintain confidentiality, complying with data protection requirements. Adult and Community Learning offer courses for adults and families across the county. Whether learners wish to develop skills and qualifications for employment or everyday life, support children's education, pursue an interest, gain confidence or just to meet new people in a friendly and welcoming atmosphere, the Business Support team are there to help learners at every stage of their journey, from initial enquiries and enrolment to administering and invigilating exams. You will be a part of the small friendly team based at reception during term time so you will need to be confident interacting with a wide range of learners, staff and visitors coming in as well as managing the ACL Service's administration requirements. There may be the opportunity to work from home during non-term-time periods (business needs permitting). You will work proactively, always looking for ways of improving how we work and contributing to the outcomes of the service you are supporting as well as the outcomes of the Business Support Service. Business Support contributes to the efficient running of the ACL Service and the achievement of the County Council vision to make Warwickshire the best it can be, sustainable now and for future generations. Key Requirements

• Flexability to work one evening a week
• Ability to travel to sites across the county if required.
  
  The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
  
  Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974.
  
  Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!
At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund' The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.