Business Support Officer

We are seeking a dedicated professional to join our team as Business Support Officer. In this key role, you will be responsible for providing high-level administrative support to the Head of Curriculum and Performance. You will work closely and collaboratively with the Head of Curriculum and Performance to manage administrative tasks, support project coordination and ensure that high standards of curriculum delivery and performance management are maintained across the Organisation., · Support the Head of Curriculum and Performance in the development and monitoring of curriculum and quality improvement plans. · Meeting administration, preparation and production of minutes of these meetings · Assist in the coordination and management of the annual self-assessment process · Working collaboratively with key stakeholders in gathering data and information for preparing organisational reports Experience in a similar role is welcome, however as an employer who is keen to support individual skills development, we equally welcome applications for individuals who possess the skills, abilities and enthusiasm and wish to grow and develop in the role. We are committed to building a diverse and inclusive workplace where all voices are heard and valued. We welcome applicants of all backgrounds, experiences, and perspectives to apply.

We are looking for someone who is passionate and has a proven track record in a similar role. You should have excellent organisational skills, a keen eye for detail, and the ability to work effectively under pressure. Your communication skills be second to none, and you will be able to work collaboratively with a wide range of stakeholders. You will share our commitment to the values of equality, diversity, and inclusion and be motivated by the opportunity to contribute to the success of an organisation that is dedicated to transforming lives. If you enjoy a fast paced, varied and rewarding working environment and have the required skills, this is the perfect opportunity to join us. Essential Requirements:

• Previous experience in a business support or administrative role
• Possess strong administrative skills and the ability to provide support for meetings which include arranging dates, room bookings and preparation of agendas, note taking and any other related tasks
• Experience of working with internal and external customers either face to face or by phone
• Strong team player with the ability to work collaboratively across various levels of the organisation.
• Excellent written and verbal communications skills
Desirable:
• Experience in the education or charity sector.
• Fluency in Welsh or a commitment to learn.
• Understanding of the strategic challenges faced by adult learning organisations.
  
  Adult Learning Wales acknowledges the importance of developing and growing its bilingual workforce. Applications for any post can be submitted in either Welsh or English. Applications submitted in either language will be treated equally.
  
  Salary: Current scale £28,064.77 to £35,034.02 per annum, depending on experience (with annual pay award pending)
Generous benefits package: Local Government Pension Scheme, Agile Working, Cycle to Work Scheme, 30 days annual leave + bank holidays and additional discretionary days (pro rata for part time), AVCS. Contract: Permanent Hours: Full time, 35 hours per week Work base: At one of our Adult Learning Wales office locations in Wales: Bangor, Cardiff, Ebbw Vale, Newtown, Swansea and Wrexham includes flexible working from home for part of the working week