Business Support Officer

As Business Support Officer, you will be responsible for delivering a full administrative support service to the Restart contract, which will involve successful liaison with internal colleagues, stakeholders, supply chain and customers.,

• Handle incoming warm handover calls between local Jobcentres, Supply Chain Partners and Customers in a professional and timely manner.
• Provide an administrative support service to the wider business.
• Process any change of circumstance notifications, ensuring that all relevant parties are notified of any changes.
• Manage multiple mailboxes and ensure any queries are routed appropriately and continue to monitor their progress.
  
  Previous inbound Contact Centre experience.
• Exceptional verbal and written communication skills.
• Proven experience in delivering high level Customer Service.
• Strong computer literacy and administrative skills.
• Excellent attention to detail.
  
  While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below;
• Progression, training and development catered to you
• Charity Work - 1 Volunteering day
• Annual leave entitlement - 25 days plus bank holidays
• Charity work- Match-IT and Payroll Giving
• Refer A Friend incentives
• Company pension scheme with employer contributions.
• G4S Life Assurance Scheme.
• Subsidised healthcare plan.
• Confidential Counselling Services
• 24/7 support specialising in health and medical
• Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.