Business Support Officer

Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because we're not just home to the UK's fast-growing economy. We're home to the most important conversations happening today. And we're making radical social change a reality, so that nobody gets left behind.

What You'll Be Doing / How You'll Be Involved

The purpose of the Business Support service is to support and enable services to deliver for the citizens of Camden in an efficient and effective way.

We have recently changed the way that we work so that we are more responsive to the needs of our customers and provide support that adds most value. To help us deliver this, we require skilled Business Support Officers to join the service to provide professional, proactive, flexible and customer focussed business support service to the organisation

We are looking for individuals who are adaptable and have a willingness to perform the full range of activities undertaken by functions within business support. To enable services to meet their strategic objectives, we are also looking for individuals that can quickly respond to changing needs and priorities.

All staff will be expected to provide a variety of administrative support to our services based at 5 Pancras Square. This role will focus on the delivery of one of our current priority areas by ensuring that we support services based at 5 Pancras Square in enabling colleagues across the council to have the tools that they need to deliver their roles effectively including: managing team agile kit loans; locker management; stationery management; oyster card distribution and monitoring. Additionally, the provision of seamless meeting room set-up support., We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

You will be experienced in provided excellent customer and administrative services in a fast paced, citizen-focused environment. You'll have the ability to develop good working relationships and demonstrate effective communication skills written and verbal, with an ability to express issues in a clear and appropriate manner and work with a range of audiences.

You will be expected to show high levels of professionalism and be approachable, courteous, and helpful in the delivery of support. You will have the ability to work with minimum supervision, using problem solving skills and initiative to provide customer focused support service.

You'll also be able to work flexibly, balancing competing priorities and meeting deadlines whilst understanding the needs, timescales and deadlines of others. This role requires you to deal diplomatically and confidentially with a wider range of stakeholders internally and externally. It also requires a level of resilience.

The post is generally office based but you may be expected to work at other sites and to provide cover for similar roles.

To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit www.camdenjobs.co.uk/staff-benefits'