Business Support Officer Bury PCN

RHA has an excitingopportunity for an experienced and driven individual to join our organisationto support our local primary care networks and take on the role of Business SupportOfficer. Thepost holder will be a key member of the team and the role will includesupporting our member practices to deliver the strategic and operationalaims of the PCN. Thepost-holder will be expected to develop and establish strong collaborativerelationships with practices and all stakeholders. Internally these include,practice members of the PCN and RHA and, externally, the CCG, and mostimportantly, the PCN patients. Asthe role of Primary Care Networks, within the NHS, develops it is envisagedthat the demands and requirements of the post will increase over time. The job description andperson specification are an outline of the tasks, responsibilities and outcomesrequired of the role. The job holder will carry out any other duties as mayreasonably be required by the Clinical Director. The following areas of responsibilityare an indication of the role but could be subject to change as the impact ofprimary care commissioning emerges. Main duties of the job To play a pivotal role in the delivery of high-qualityprimary health care within the Primary Care Network (PCN). Support the PCN Clinical Director and the memberpractices to ensure the smooth running of the PCN. To support the day-to-day management of thePCN. Tosupport the production of performance and quality reports within the PCN andother Network initiatives, liaising with other stakeholders as required., To work collaboratively with members, partners, and stakeholders to improve care and health outcomes for patients To sustain the future of local Primary Care Practices To be representative and supportive of all practices and lead the design and delivery of new ways of working - Ensuring local GP services are at the heart of the integrated system. We have 31 member practices across Heywood, Middleton and Rochdale and have a dedicated team on hand to support practice needs. Our dedicated team has expertise that can provide support and expertise in finance, HR, communications, project management and strategy, and our aim is to ensure we share our knowledge to help our members improve their resources., First point of contact for PCN Practice Managersregarding delivery of PCN projects / schemes. Co-ordinate the delivery of enhanced servicesand other service submissions on behalf of the PCN. Support the induction of new PCN staff. Management and administrative support of monthlymeetings, including organising and taking minutes. Management / Co-ordination of the ARRS Rota forPCN staff Recording and management of holiday and sicknessof PCN staff. Provideproject management support for new and existing opportunities. Finance : To monitor and check the accuracy of submissionsfor Enhanced Services on behalf of the PCN and ensure that all claims aresubmitted on a monthly and quarterly basis and payment made and received. Liaisewith the RHA Finance team to monitor PCN expenditure and identifyingsignificant deviations from plan. Organisational : To oversee the administration of PCN. Support the PCN Clinical Director to developstrategic and operational planning processes to support the PCNsobjectives. SupportPCN Clinical Director with writing business and development plans as required.

Essential

• Degree or equivalent level education OR ability to
• demonstrate competency at
• this level
Desirable
• Project
• Management
• Certificate (Quality Service Improvement and Redesign
QSIR) or Prince 2) Skills ability and knowledge Essential
• Significant and demonstrable knowledge and understanding of PCN networks and their priorities.
• Exceptional organisation and administrative skills.
• Word processing skills.
• Knowledge of Microsoft Office Software / Outlook / PowerPoint and Excel
Desirable
• A general understanding of the NHS and the way it works both locally and nationally.
• Understanding of social care.
• Clinical systems experience.
• Experience in business planning.
Experience Essential
• Demonstrable experience of general practice and primary care.
• Demonstrable experience in successfully supporting delivery
• of new initiatives.
• Knowledge of budget management.
• Experience of developing and managing relationships with a variety
• of clients, stakeholders.
Desirable
• Significant and demonstrable management experience in the NHS.
• Experience of increasing participation in an initiative through communication and engagement.
• Local knowledge.
  
  Rochdale Health Alliance (RHA) was established in 2016, by GP practices from across the Rochdale Borough.