Business Support Officer - Culture, Leadership & Learning

Provide comprehensive coordination for a wide range of training, development and consultancy workshops, programmes and events, including planning, implementation and evaluation.
Efficiently organise departmental meetings, from booking venues and communicating with attendees to preparing agendas, taking minutes, and ensuring seamless delivery.
Take ownership of and deliver short-term projects in accordance with project management best practice.
Undertake research tasks, gather and analyse data, and prepare and proofread reports and presentations for and on behalf of the SMT.
Assist with HR and administrative processes such as recruitment, induction and onboarding of new team members, recording team absences, and managing bank shifts.
Support the Head of Business Operations to implement and manage finance and operational governance processes and procedures.
Collaborate on various administrative activities across the department to ensure operational excellence.

Are you an exceptionally organised and detail-oriented individual with a track record of providing high-quality administrative services and experience working in a project-based environment? We're seeking a proactive and professional Business Support Officer to support our recently formed, dynamic Culture, Leadership & Learning department.
In this role, you'll play a pivotal role in ensuring the smooth operation of the department by conducting business, finance and operational administrative responsibilities, including coordinating the delivery of leadership, learning, inclusion and engagement programmes, workshops and events.
You will be joining our department during a period of significant change and transition. You must be adaptable, capable of managing multiple competing priorities, and able to respond positively to shifting deadlines. Confidence in navigating ambiguity and complexity is essential.
You will need to possess:
+ Strong organisational skills with the ability to prioritise tasks effectively, coupled with the agility to thrive in a fast-paced environment.
+ The ability to remain composed when working under pressure to achieve tight deadlines, while maintaining a friendly and approachable demeanour.
+ Exceptional literacy and numeracy skills with keen attention to detail.
+ A high degree of professionalism, discretion, and a commitment to maintaining confidentiality.

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background., Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:
- applied for a Graduate visa
- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment
This vacancy will close at midnight on 24th October 2024
Interviews are due to be held on 6th November 2024
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.
CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.
Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.
We welcome applications from the Armed Forces.