Business Support Specialist

Are you passionate about procurement, contract management, and driving value in a dynamic and fast-paced environment? At Network Rail, we play a vital role in Britain’s rail infrastructure, ensuring that over 4 million people travel safely each day. We are looking for a skilled Business Support Specialist to join our team and help us deliver cost-effective, compliant, and strategic procurement solutions across the business., To manage supply contracts, ensuring cost-effective delivery that meets industry standards and supports Network Rail’s business objectives. Utilize specialist expertise in a specific category group to drive strategic procurement and business service activities. Take ownership of and deliver effective post-contract management to ensure ongoing value and compliance., · Manage supply contracts to achieve the most cost effective delivery of goods and services.

· Engage with and support internal and external stakeholders to understand future business strategies and support delivery of an up-to-date supply and demand plan

· Manage effective relationships with customers and suppliers and deliver day-to-day supplier relationship management for nominated specialist areas.

· Provide management information to the business, as required.

· Review, monitor and authorise supplier invoices and application for payment in accordance with company policy, standards and supporting information systems.

· Assist in the design, introduction and operation of relevant process management systems

· Hold regular contract management meetings with key stakeholders, suppliers and customers to identify tangible improvements in value and service levels

· Manage the collection, review, analysis and support of category and supplier data for particular categories, to support the development of innovative category strategies. Advise the supply chain on alternative suppliers.

· Identify and implement quality and efficiency improvement initiatives.

ü Demonstrable experience in contract management, procurement, or supply chain.

ü Strong understanding of procurement regulations and industry standards.

ü Expertise in post-contract management and supplier relationship management.

ü Excellent communication, negotiation, and analytical skills.

ü Ability to apply strategic thinking to deliver business goals.

ü Experience working with cross-functional teams and managing multiple stakeholders.

ü A proactive problem-solver with a passion for continuous improvement., · Knowledge of the supply chain and the relevant supply contracts.

· Experience of contract and supplier management.

· Excellent numerical and analytical skills.

· Commercial and negotiation skills.

· Able to work under pressure.

· Good interpersonal, influencing, communication and organisational skills.

· A customer focussed approach.

Desirable

· · Excel experience

Network Rail is at the heart of revitalising Britain’s railway. Our people are our greatest asset, and we believe in empowering our teams with the tools and opportunities they need to thrive. In addition to a competitive salary, we offer:

• Flexible working to support work-life balance.


• Opportunities for professional development and career progression.


• A culture that values diversity and inclusion.


• Generous pension scheme, health benefits, and travel discounts.