Business Tourism Development Manager

We are looking for an individual, with proven experience in the field of business tourism and sales, to undertake the redevelopment and then ongoing operational management of the Stoke-on-Trent and Staffordshire Convention Bureau.

The Convention Bureau is being remodelled and redesigned to support the delivery and significant growth of Business Tourism across the economic area, as part of the recently and newly formed Staffordshire and Stoke-on-Trent Local Visitor Economy Partnership's growth plans.

The post holder will provide a high quality, professional and effective conference promotion and enquiry service, including management of the new website and social media.

Dealing with initial enquiry handling, liaison with conference organisers and member venues, through the development of propositions and securing business tourism across Staffordshire venues.

The role will be responsible for managing relationships between public and private businesses, major external key clients and organisations, nationwide travel agencies, tour operators and local authority partners, in order to increase levels of membership of the Convention Bureau and to build partnerships with Conventions Bureau partners, members and buyers.

There will also be a requirement to attend relevant trade shows in the UK.

The post will report directly to the Visitor Economy and Events Manager. If you would like to know more about the role please contact Olivia.thackstone@stoke.gov.uk

Stoke-on-Trent City Council is a unitary authority employing approximately 4,600 staff who deliver 700 services to more than 260,000 residents. Our city comprises of six towns: Burslem, Fenton, Hanley, Longton, Stoke and Tunstall. We are a city of strengths, with a proud heritage and bright future. We have undergone significant changes over the last few years. New ways of working have already transformed many service areas and we are determined to continue to develop more innovative approaches to ensure that we can maximise the benefits of transformation.

Our city

Although the 13th largest city in the UK, Stoke-on-Trent is rapidly outstripping a number of parts of the country with our economic growth and recovery.

Stoke-on-Trent is a city with a strong sense of civic pride - we've been voted the kindest city in the UK - and a place where you'll receive a hugely warm welcome. We have a rich and diverse culture, steeped in our prestigious industrial heritage as the celebrated 'world capital of ceramics'. But we don't just want to celebrate our proud past - we firmly believe that Stoke-on-Trent's best years are ahead of it. We are determined to raise aspirations and match them with high-quality education and health provision, as well as improved opportunities to secure fulfilling and well-paid work. Through uniting social and economic opportunities, we are maximising the full power of the city council as a secure and steadfast institution within the city.

When you work for Stoke-on-Trent City Council you'll be helping to improve the lives and wellbeing of our residents. We'll provide you with support, learning opportunities and flexible working options and some amazing benefits including; a competitive salary, generous holidays, an excellent defined local authority benefit pension scheme, annual leave purchase scheme, cycle to work schemes just to name a few. We also have access to lifestyle benefits which offer a wide range of discounts such as family days out, travel, retail and many more.

Our commitment to you

Vibrancy and diversity are two of Stoke-on-Trent's greatest assets. A city founded on creative endeavour should value and celebrate the multitude of voices, ideas and identities that shape its culture. We are committed to creating a culture which is truly inclusive, where all staff feel valued, listened to, supported and able to do their work to the best of their abilities at all times. And we must ensure that our decisions and policies nurture and empower communities across our city and do not inadvertently disadvantage groups and individuals that we want to help to thrive.

Our approach to Equality and Diversity is an invitation to all our communities to work with and for us so we can continue to improve how we deliver services residents need.

Our employee networks are inclusive, open forums for colleagues with similar lived experiences. They allow staff to meet, support and mentor each other, alongside being a voice for under-represented groups to advise and support the organisation when developing policies and services.