Cafe Back of House Team Member

What's the secret ingredient behind our café's big breakfast? Or our terrifically toasted teacake? Beyond fresh ingredients, it's the care of our Back of House team, of course. They prepare food, keep our kitchens clean, and deliver the consistent quality our customers know and love.

As a member of this team and someone who's dedicated to great service, you'll make sure every dish lives up to the promise of our menu, all while keeping our kitchen clean and tidy as you go. It's an essential and varied role, where your work helps to make every day a little better.

In return for all you do, we'll offer you plenty of support, bags of career choice, flexible working options, and so much more. Ultimately, it all adds up to a career where you can do good and feel good.

You will be responsible for:

Whilst specific responsibilities will be dependent upon the changing needs of Tesco as a business, the following provides an overview of the role's key responsibilities and measures:

Keeping kitchen equipment and utensils clean and tidy.
Serving customers quickly, efficiently and with care.
Following food safety and hygiene regulations while keeping daily records.
Practising first in, first out (FIFO) stock rotation to keep our food fresh.
Accepting deliveries and handling the safe storage of food.
Being aware of (and following) all operational policies and procedures.
Preparing, cooking, and serving food according to our cafés
Making sure we maintain our standards and all food products are available.
Knowing our café's menu inside and out and serving food exactly as it's intended.
Resolving customer complaints and passing on information to the Café Manager.
Staying up to date with business communications and exciting new initiatives.

A commitment to excellent customer service.
Knowledge of Health and Safety standards.
The ability to work efficiently and maintain a clean environment.

Personal

Comfortable working in a team.
Great communicator with a proactive attitude.
Ability to multitask and work well under pressure.
Confident using your initiative to improve ways of working.
Good at planning and keeping things organised.

Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day'. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.

We have recently announced that we will be moving towards a more blended working week - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. Please talk to us to about how this can work for you.

Alongside a fantastic work life balance, we offer excellent benefits that help make The Cafe a great place to work. These include but aren't limited to::

Colleague Clubcard after 3 months service - 10% increasing to 15% after every pay day for a four-day period, off most purchases at Tesco
Request flexible working from day one
Retirement savings plan
Life Assurance
Access to free wellbeing services with a range of resources to support your mind, body, and life
An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out and utility bills for the home
Uniform provided and policies to support you for all of life's moments, big and small
Holiday starting at 28 days (Including Bank Holidays)