CAFM Operative

Additional support is required at Quality Trusted Solutions (QTS) to support the administration and updating of the Computer Aided Facilities Management (CAFM) to ensure it is representative of the managed estate.
CAFM experience is essential.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings., + Ensuring that the correct asset information and retrospective PPMs are in place for all sites.
+ Manages the asset register to ensure it is up to date, accurate, and complete to enable the successful delivery of planned maintenance activities. This includes for instance, and as required: uploading data; recording site openings or closures; adding, amending, or decommissioning physical assets.
+ Produces regularly scheduled reports and dashboards to support the operational management and monitoring of the Hard FM service delivery. Further ad-hoc reports, analysis of data and/or trends relating to the CAFM system data, are also produced as required.
+ Attends mandatory training and any other training appropriate to the role. This is to maintain existing and develop new skills as required to carry out the work., + Flags areas identified as non-compliant, such as where tasks or documentation are not completed, for review to the appropriate Hard FM team member.
+ Supporting the management of users, roles and accounts. This includes adding, removing, and managing permissions for users of the system, e.g., QTS staff, suppliers and contracted staff going to sites.
+ Acts as a point of contact for users of CAFM within QTS. Troubleshoots and resolves issues where possible. Escalates as appropriate to CAFM system supplier to resolve any faults or errors in a timely manner.

QTS operates as a wholly owned subsidiary of Central and North West London NHS Foundation Trust (CNWL). Established in 2018, QTS provides a broad range of Estates and Facilities services, spanning strategic operational delivery through to estates maintenance and repairs, primarily within mental health and community healthcare settings.