Call Centre Administrator

As a Call Centre Assistant at Specsavers, you'll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store's success.

If this is still sounding like a bit of you, we do need you to have a few skills to get started as Call Centre Assistant. These include:

• Passion for providing excellent customer service and making customers' lives easier
• Great teamwork
• Experience with record keeping and managing appointments
• Confidence in using IT systems
• Good Administration Skills
• Excellent communication and listening skills
• Able to receive feedback and be open to development, knowing we'll be there to support and guide you throughout your process