Call Centre Assistant

As a Call Centre Assistant at Specsavers, you'll be organised and equipped to tackle a variety of tasks, including all aspects of optical administration including NHS forms and triaging, answering calls and general queries, updating & filing records, and managing appointments. The aim is to provide a top-notch administrative service that will support the store's success.

Some of the skills we're looking for include:

• Passion for providing excellent customer service and making customers' lives easier
• Great teamwork
• Experience with record keeping and managing appointments
• Confidence in using IT systems
• Good Administration Skills
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
  
  What's on Offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
• £26,000 per annum (experience depending)
• Performance related bonus scheme
• 28 days annual leave plus your birthday off
• Full time including weekend working
• No late nights
• Pension contribution
• Specsavers Perks - our discounted benefits scheme
• Annual subscription to the "Headspace" app
• WeCare - UK confidential employee helpline
• Outstanding clinical and professional development opportunities
• Access to latest clinical technology and equipment
• Regular team events and team building evenings