Call Centre Representative

Answer incoming calls promptly and professionally
- Respond to customer inquiries and resolve issues efficiently
- Utilise phone etiquette to ensure positive customer interactions
- Upsell products or services where appropriate
- Enter and maintain accurate customer information in the database
- Communicate effectively with customers to understand their needs
- Analyse call data to improve service quality

Strong data entry skills
- Excellent communication abilities
- Ability to analyse information and solve problems effectively