Call and Recall Team Administration Manager
Hertfordshire NHS, Welwyn Garden City, Hertfordshire
Call and Recall Team Administration Manager
Salary not available. View on company website.
Hertfordshire NHS, Welwyn Garden City, Hertfordshire
- Full time
- Temporary
- Onsite working
Posted 1 week ago, 23 Oct | Get your application in now before you're too late!
Closing date: Closing date not specified
job Ref: 9bc88e5c95724a6c891aa95489573cbd
Full Job Description
- To provide leadership to a team of administrators who work on a rota basis across Monday to Saturday, 10am to 8pm, to contact individuals, or the parents/carers of children and young people, eligible for vaccination.
- To provide team lead support for Call & Recall processes, including sickness reporting and monitoring, performance reporting and monitoring, annual and other leave processes, working closely with EoE CHIS Operational Management.
- To work with Specialist Immunisation Practitioners who will provide clinical advice and support.
- Act as a point of contact for the team in an appropriate and sensitive manner supporting new staff with training when required and providing staff with support where needed, applying leadership skills across the team and its hybrid homeworkers across the region.
- Take responsibility for co-ordinating staff in the event of having to implement business continuity plans, including responses to emerging incidents in stakeholder organisations, keeping senior leadership informed.
Hertfordshire Community NHS Trust (HCT) provides community-based healthcare services in Hertfordshire, West Essex and parts of the East of England with a value driven approach that is innovative, caring and agile. HCT's Child Health Information Service and Community and School Aged Immunisation Service (CSAIS) work together with other stakeholders to identify eligible individuals and provide immunisations in community and school settings, as well as providing dynamic responses to disease outbreaks wherever required., A big thank you for considering joining us at Hertfordshire Community NHS Trust You'll find it a great place to work with many benefits offered to you as a member of our staff We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages