CAMHS Care Hub Administrator

PENNINE CARE NHS FOUNDATION TRUST, Lime Field, Rochdale

CAMHS Care Hub Administrator

Salary not available. View on company website.

PENNINE CARE NHS FOUNDATION TRUST, Lime Field, Rochdale

  • Part time
  • Permanent
  • Onsite working

Posted 5 days ago, 25 Jan | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

job Ref: a48e22b19e5f436e86cb6651ef840f7f

Full Job Description

The post holder will be a front-line member of a team providing administrative support to the CAMHS senior leadership team, Operational Managers and the CAMHS Personal Assistant (PA). They will provide an efficient and effective administrative support service with excellent communication skills. They will present in a professional manner, be tactful and diplomatic, exercising excellent communication skills to uphold the positive image of the team, and of Pennine Care NHS Foundation Trust. The post holder will support and work with embedded systems and processes ensuring an efficient service and will be confident and adept at problem solving techniques with some level of appropriate decision-making skills. The role will involve liaison with internal Pennine Care staff, external stakeholders and on some occasions service users and their families, Oversee the day to day running of the office, working as a team.

  • Prioritise own workload, working with minimum supervision.
  • Production of confidential and sensitive documentation / computer inputting /letters / memos
  • Responsible for safe use of office equipment, including computers - responsible for reporting office equipment faults
  • Provide an efficient admin support service on behalf of the CAMHS care hub.
  • To maintain and support the managers annual leave process: using the ESR system, sickness recording and annual leave recording on behalf of our Operational Managers. And responding to annual leave requests, ensuring a timely response, and ensuring adequate management cover is in place via the care hub managers annual leave calendar.
  • To monitor the CAMHS Care hub's MYC compliance rates by using the Tableau reporting system and supporting the CAMHS operational managers/supervisors in identifying non - compliance and will also be responsible for the timely inputting and recording of all CAMHS Care Hub MYCs onto the ESR system.
  • To monitor the CAMHS Care hub's CEST compliance rates by using the Tableau reporting system and supporting the CAMHS operational managers/supervisors in identifying non - compliance.
  • Produce a monthly CEST and MYC update using info from Tableau which briefs the CAMHS care hub senior leadership team on areas of non-compliance
  • To maintain administration systems in relation to bank staff - booking shifts on to the health Roster and processing of timesheets in a timely manner; acting as a point of contact for any shift queries or swaps where applicable.
  • To maintain administration systems in relation to PO Box returns; liaising with services in relation to any returned post and ensuring relevant actions are recorded on PARIS; ensuring that any IG breaches in relation to all returned post are reported to the Quality team to identify if an incident report needs to be actioned.
  • To maintain and update our internal CAMHS distribution lists ensuring timely distribution of information across the CAMHS care hub.
  • To be able to manage diaries and coordinate meetings for the senior leadership team as required or in the absence of the CAMHS PA.
  • To be able to use our Electronic Patient Record (PARIS) to enable data quality support as required by Business Operational Manager.
  • Stock / non-stock ordering (procurement) which includes booking in, and distribution of all stock, Updating computer inventories (office equipment), coding of invoices for payment.
  • Booking meetings and venues
  • Attend meetings (in absence of PA), take minutes as required, type and distribute.
  • Please refer to the job description and person specification for a full overview of the role and requirements. Hints and tips for completing your application can be found here. Sponsorship - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website. What happens after your application has been received? You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email. What happens if I am offered the position after interview? The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email. What pre-employment checks will I need to complete? By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards. The checks are: + Identity verification + Right to work check + Disclosure and barring service (DBS)/Criminal record check (dependent on role) + Professional registration and/or qualification check + Occupational health assessment + Employment history and reference validation All applicants external to NHS will be required to provide HMRC employment history to cover the most recent three years. This information will used to validate employment history and references as part of pre-employment checks. If you are offer a position with is and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance. If the role you have been offer is not eligible for sponsorship, and you are not able to evidence your right to work, your conditional offer could be withdrawn. What happens when pre-employment checks are complete? Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions. Other important information + We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring. + If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post. + If you require reasonable adjustments to our recruitment process please phone us on at the earliest opportunity. We will support you to complete your application. + Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges. + We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly. We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.

    If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople

    If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople https://www.penninecare.nhs.uk/values Why Pennine Care CAMHS? We are passionate about staff well-being and compassionate leadership in CAMHS. We support staff to work flexibly and recognise and respect the roles our staff hold outside of their working hours. Equality, diversity, and inclusion is at the top of our agenda. We believe that a diverse, inclusive, and engaged culture is vital; that everyone's value should be recognised and respected. We proactively challenge injustices and are the only Trust in the Northwest to publicly recognise our commitment to becoming anti-racist and supporting our transgender and non-binary colleagues. We have thriving staff networks to make sure everyone has a voice. We are committed to staff development. We are looking for staff who are committed to our values to join us, and work within our CAMHS services. Does this sound like you? If so, we'd love you to join us., Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our #PennineCarePeople and do everything we can to make sure we're a great place to work.

    All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer. If you come and work for us we will offer a range of benefits and opportunities, including: + Generous annual leave entitlement for Agenda for Change and Medical and Dental staff. + Flexible working opportunities to support your work/life balance + Access to Continued Professional Development + Involvement in improvement and research activities + Health and Wellbeing activities and access to an excellent staff wellbeing service + Access to staff discounts across retail, leisure and travel

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PENNINE CARE NHS FOUNDATION TRUST

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