Campus Support Officer

Please note we don't have a fixed closing date but instead will close the role when we have sufficient applicants to interview so apply soon to not miss out!
The Role
You will maintain a safe, secure and welcoming environment for students, staff and visitors, coupled with promoting good learner behaviour across the campus, helping to create positive campus environments. Key duties will include;

Monitor the use of public areas, teaching spaces, cafes, social areas and campus grounds and report/take appropriate action to stop unsafe activities
Use appropriate and effective de-escalation techniques to positively manage learner behaviour
Control access of personnel and vehicular traffic ensuring that only authorised persons are allowed on site, including checking of ID cards.
Take action in the event of an accident or incident, including the administration of first aid and completion of accident and/or incident reports in accordance with College procedures
Work collaboratively with other members of the team to provide a prompt quality service for the operation of fire, security, CCTV systems using electronic and computerised facilities management systems and equipment

You hold or be willing to work towards a SIA Door Supervision Licence and have previous experience in the security sector/CCTV operations/youth work. You will also have experience in conflict management and de-escalation techniques and be able to positively manage learner behaviour. You will have the ability to communicate in a calm and professional manner with students, staff and visitors at all levels. You should be able to work unsupervised as well as co-operatively and productively with other members of staff.

The College
London South East Colleges is a successful and innovative College operating with sites across Bromley, Bexley, Orpington, Greenwich and Lambeth. With nearly 14,000 students and 1,000 members of staff, the College is a major employer in the area and makes a significant impact on the lives and future prospects of its learners who travel from across London to study with us. The College is also the sponsor of London South East Academies Trust, a growing Multi-Academy which is rapidly developing a track record of academic and financial success. With a combined turnover of circa£65m and the ambitious growth plans of the group, there has never been a better time to join this exciting organisation.

The benefits package includes annual leave of 27 days (excluding bank holidays) plus 3 efficiency closure days during Christmas, up to 2additional College closure days, and leave for volunteering (pro rata for part time staff).There are excellent pension schemes, including employer contributions(Teachers’ Pension Scheme, Local Government Pension Scheme or Nest). Staff also have access to our Employee Assistance Programme, free onsite parking, salary sacrifice cycle to work/bike loan scheme and annual season ticket loan. Youwill have access to onsite gym at Bromley, discounts in inhouse restaurants and hair and beauty treatments.
Accreditations
As employers, we recognise and embrace our legal and quality-assurance framework responsibilities, and use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We also acknowledge that there is always more that we can learn, and so we use these accreditations to provide an external lens and share/gain best-practice information.
In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults.
Equal Opportunities
London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status.
As a Disability Confident –Committed employer, we will offer an interview to any applicant that declares they have a disability and meet the minimum job role criteria.
If you have accessibility needs and/or require any adjustments for the application and interview process, please let us know.