Cancer Pathway Navigator

An exciting opportunity has arisen within the Cancer Services department to support the delivery of faster diagnosis for patients on a suspected Head and Neck cancer pathway. Therole of the Cancer Pathway Navigator (Navigator) is to improve the efficiency and flow for patients on a suspected cancer pathway. The post holder will work closely with cancer services staff, clinicians (Consultants and Clinical Nurse Specialists), managers and booking staff in order to identify and resolve delays in the pathway. The Navigator will be involved from the point of referral for suspected cancer right through the patient's journey to the point when treatment starts. The post-holder will be responsible for co-ordinating patient appointments, ensuring the timeliness of investigation and monitor their progress along the patient journey. The Navigator will be pivotal in escalating operational issues and maximising available capacity by providing feedback to both clinical and non-clinical staff working towards achievement of the 28 day faster diagnosis and 62 day referral to treatment standards. The post-holder will also provide non-clinical support to the Clinical Nurse Specialists.,

• Navigate & chase diagnostic investigations and appointments for all patients on the cancer pathway within the appropriate timeframes
• To act as a first point of contact for patient queries in relation to their cancer pathway and next steps
• To proactively communicate with patients and families in relation to upcoming appointments and provide guidance around next steps and what to expect
• To be knowledgeable on all cancer waiting times standards and enable the implementation of timed pathways
• Work closely with the relevant MDT co-ordinator as required
• Work collaboratively with the relevant Clinical Nurse Specialists (CNS) to provide a seamless service, which is responsive to patients, carers and relative's needs
• Attend cancer PTL meetings
• Attend the weekly MDT meeting, taking actions where required
• Help to develop and maintain office and administrative systems and processes to support the work of the cancer team
• To be confident in suggesting improvements or additions to better serve our patient-focused service
• Regularly review and analyse waiting times across cancer pathways, escalating issues where necessary
• Work closely with the relevant MDT co-ordinator to act as a point of contact for clinical staff, managers and booking team for issues related to the relevant cancer pathway
  
  Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff., Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.