Capacity & Flow Business Manager

Project manage the development of capacity and flow within the Division. Beresponsible for the flow of service users through the integrated care pathway system and develop mechanisms for ensuring that the capacity available within the service is managed effectively.

The successful applicant will have extensive operational experience of Medium/Low and/or High secure referrals and an understanding of the complexities and legal challenges that may arise. The successful candidate will have experience of working with NHS Commissioners to ensure standards and compliance metrics are reported accurately and achieved, with the skills escalate in a timely and effective way.

The successful candidate will evidence sound decision-making ability, be highly responsive, flexible and able to meet the needs of secure clinical services. You will have the ability to engage key stakeholders including HMP services and the Ministry of Justice. The successful candidate will have good inter-personal skills, lead by example, and have the ability to deal with complex cases.

The successful candidate will be educated to degree level in business or health management and hold a Prince II qualification, in addition to having extensive experience of working in forensic services.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.