Car Park Attendant

In addition to the below summary, you need to familiarise yourself with the full Job Description and Personal Specification documents attached to this advert.

This role requires the candidate to act as a first point of contact for queries and complaints in relation to the car parking service and permit management, both for Trust staff and its patients & visitors.

Responsible for the monitoring of the car parking service equipment, its performance and reporting of faults or damages to the Car Parking Management Team.

Issues enforcement notices and warnings where appropriate and in line with service policies and standards.

Directs drivers of vehicles to appropriate parking areas if and when required and provides information to visitors, students, staff and patients.

Monitors and/or patrols site to ensure traffic remains flowing.

We require proactive and hardworking staff to work as part of a team within the Car Parking Department to provide a fair, efficient and effective car parking and traffic management service to the Trust.

This is a challenging and demanding post - the successful candidate must be confident, approachable and able to work under pressure whilst remaining polite and courteous at all times. You need to be customer focused and be able to communicate with staff, patients and visitors at all levels.

Applicants must be physically fit and able to spend significantly long periods of time on foot / walking around the hospital campus.

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Our organisation is driven by our organisational values and we look for people who are strongly aligned with them.

Our team is tight knit and works well together. This vacancy would suit someone who has worked directly with the public and who is able to motivate themselves to work with minimal supervision.

Annual leave entitlements start at 27 days per year plus bank holidays.

Hours of work will be 37.5 per week ( Monday to Friday / Wednesday - Sun) between the hours of 6.00am and 8.30pm on a rota basis.