Card Room Supervisor

Are you an experienced card room supervisor looking for a new opportunity? Can you ensure that all legal and compliance requirements are adhered to during the daily operation of the card room? We have a vacancy for a card room supervisor to join our team. You will be responsible for implementing a schedule to maximise the revenue and ensure that all the relevant gaming legislation, regulations, guidelines, and company policies are adhered to. Providing great customer service and building professional relationships. Key skills and responsibilities include:

• Friendly, yet professional with excellent customer service skills.
• Setting and maintaining the highest standards of presentation for the card room.
• Holding a full and detailed knowledge and understanding of all relevant gaming legislation, regulations, guidelines, and company policies.
• Supervise tournaments and cash games daily or as required by the schedule.
• Implement a schedule and maximise revenue.
• Knowledge and understanding of the local poker business and competitor activity.
• Strong communication skills.
• Personal Functional License (PFL) required.
  
  OUR BUSINESS. Genting Casinos UK is one of the UK's leading leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we're passionate about our values and providing both our colleagues and our customers with a fantastic experience.
OUR CULTURE. Every role plays an important part in Genting's success, whether you're out on the gaming floor or in a support role behind the scenes, collectively we all work together to ensure our customers have an enjoyable experience and colleagues feel happy, safe and supported. We're committed to promoting a diverse and inclusive culture, providing equal employment and development opportunities for our people. We practice and encourage transparent communication in all interactions and a workplace free from discrimination, harassment, bullying and victimisation. We recognise the importance of rewarding our employees for their hard work and dedication which is why we have many initiatives in place like our regular staff social fund, and Croupier of the Year Awards amongst other events and rewards throughout each year. OUR VALUES. At Genting, we live and breathe our values every day across all of our locations. They're the underlying beliefs, attitudes and behaviours which define how our colleagues conduct themselves, work with one another and deliver great service to our customers. OUR EMPLOYEE BENEFITS. We're passionate about being able to provide an extensive employee benefits package to all of our colleagues across the business. From life assurance, income protection and discount portals, to a private GP helpline, learning and development opportunities and a health cash plan - there's so much more for our employees to take advantage of.

In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits â€" read more details below.