Cardiac Admin Team Leader

An exciting opportunity has arisen within the Radiology care group for an Admin Team Leader to join our Cardiothoracic Radiology Admin Team. The post holder will provide comprehensive management cover as the Team Leader. This is a very busy role and we are therefore looking for someone enthusiastic and excited to take on a new challenge. Previously knowledge of Radiology bookings would be an advantage. The hours for this role are 37.5 hours per week Monday to Friday 9am - 5pm. Radiology are please to provide admin staff with a uniform and lots of exciting learning opportunities., What you'll do:

• To work with colleagues to ensure the provision of a quality administration service to all patients, staff and visitors.
• To Manage the Cardiothoracic Radiology admin Team.
• Support Cardiothoracic Radiologist with administration tasks.
• To book CT and MRI patient appointments.
• To undertake office procedures utilising the Radiology Management system (CRIS) and Patient Administration systems (eCamis/eDocs/eQuest).
• To maintain the quality of information provided to patients and staff.
• To courteously and efficiently receive all internal and external telephone enquiries with patients, relatives, various hospital departments (internal and external), GP's and other healthcare professionals, in relation to hospital admission, appointments, consultations and general enquiries, ensuring that adequate records of relevant conversations are kept, and appropriate action is taken., Equality remains at the centre of our policymaking, service delivery, and employment practice, giving all employees equal opportunity to develop, apply for promotions, and have working arrangements that enable them to achieve a manageable work-life balance.
UHS actively promotes a work environment free from harassment and discrimination and provides training for managers and staff to ensure this happens. We also closely monitor recruitment activity, training, development, and employment practices to ensure equality of practice with regard to race, colour, ethnic or national origin, religion or belief, gender, sexual orientation, disability, marital status and age.

We are looking for individuals with excellent communication skills, the ability to work well under pressure, a flexible team player and a desire to provide a first-class service for patients and clinical teams. You must be confident, diplomatic and able to work in a busy environment with a pleasant disposition. You will need to have a flexible approach to a demanding workload and changing priorities.

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. Due to the nature of this role and service, this role is on-site and the hours are as advertised. Please talk to us at interview about the flexibility you need, and we will explore what's possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.