Cardiology Administrative Assistant

The post holder will be responsible for the administrative duties required for the smooth and efficient operation of Cardiology service's activities, uploading documents to local databases, scanning and uploading documents onto the Electronic Data Management system, documentation of incoming reports and all aspects of data entry, and providing ward admin cover when required. They will carry out audit activity and deal with telephone queries covering both administrative and clinical queries. The post holder will report to the local Assistant Service Manager.
Responsible for administration/clerical duties within the department to ensure the efficient and effective day to day running of the service. Referral processing by managing E-RS, and ensuring data quality with the referrals is up to
standard., Deal with telephone enquiries from patients and professionals in a polite, courteous, helpful and confidential manner using the multiline telephone system. Resolve and respond to queries on behalf of the service where appropriate. To field and forward calls as necessary.
To provide support and cover for other administrative staff within the team. Any other admin duties as instructed by the Assistant Service Manager.
Be able to work under pressure and maintain a high level of attention to detail at all times to ensure delivery of the service in a diagnostic patient-centred working environment. To alert the relevant members of staff to any ideas or suggestions for improving the quality of service
which the service provides. Maintain a professional relationship with immediate colleagues of all grades, other departmental
staff and service users.

Working for our organisation
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.

The recruitment process for all admin and clerical roles at Bands 2-4 will be a two stage recruitment process whereby shortlisted candidates will undertake an online literacy, numeracy, ICT and typing test. Only those candidates who pass the competency test will proceed to a formal interview.
The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.
Only those candidates who clearly demonstrate how they meet the person specification criteria for this post will be shortlisted. Please note that where high volumes of applicants have been received, additional criteria may on occasion be used to determine the final shortlist.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
We are an accredited Living Wage Employer.