Cardiology Pathway Support (Support Medical Secretary)

We are looking for multiple people to join our clinical administration medical secretary team within Cardiology, to work a total of 42 hrs 45mins per week. You will be working alongside & supporting other medical and secretaries, within the business unit in respect of their NHS work delivering high quality patient care, so confidentiality and a willingness to learn is essential., + Provide effective communication across all boundaries to ensure the delivery of a comprehensive administration service. + To ensure all enquiries are effectively managed and successfully resolved within a prompt timescales. + Awareness and understanding of sensitive information, ensuring strict confidentiality at all times. + Ensure timely delivery of regular and ad hoc, data / information requested by the management team, producing reports as required. + Use of IT applications to monitor, prepare and validate databases as appropriate. + To actively participate in regular team and departmental meetings + Answer telephone queries from patients + Typing and despatch of clinical correspondence relating to NHS medical patients within the quality standards and time limits as specified. + Effective liaison with the relevant wards and departments within the hospital and with patients and other health care providers associated with the Consultant, his/her team to ensure a prompt and effective communication system. + An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines - Training given.

• To provide support and cover to other areas to the Business Unit/Division and to undertake other duties as requested.
Closing date of application: 11 November 2024 Interview date: 25 November 2024

Previous support administration experience, knowledge of the 18 week referral to treatment policy and standards would be an advantageous. If you can type, have good communication and organisational skills, with the ability to prioritise your workload and would like to arrange a visit to the department to meet the team, please contact Julie Ogden, Medical Secretary Team Leader on

Band 2 As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together. Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients. University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services. The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity. As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds. All individuals are valued and given every opportunity to succeed based on merit. The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it's important to us that our workforce reflects the diversity of our communities as much as possible. Armed Forces and Disability Confident guaranteed interview scheme To further support the pledges in the Armed Forces Covenant and to make a positive contribution to support ex-armed forces personnel (veterans) make the transition to civilian life, the Trust has introduced a Guaranteed Interview Scheme for veterans who meets the essential criteria set out in the person specification, to help them overcome barriers to find civilian employment. The scheme will operate for all external recruitment. The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities. This commitment is to guarantee an interview for any candidate that has disclosed a disability under the Equality Act 2010 and who meets the essential criteria set out in the person specification. Reasonable adjustments under the Equality Act 2010 will be considered upon request. Join us and help make a real difference to our Trust. Here's more about the role and what we're looking for, Working for our organisation As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work. In return we will offer: + Development opportunities, including both professional and leadership development + On-going support through every step of the way from recruitment to when you join our team and beyond. + A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts about our Trust: + We see on average 4810 OP appointments per day. + We are the 4^th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. + An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. + Our hospitals admit an average of 195 emergency patients daily. + Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. + We are one of only 7 Trusts nationally with more than 50 operating theatres. + We carry out more than 140 elective procedures each working day., At UHDB , we offer different ways to work flexibly to each and every one of our colleagues, many of whom already work flexibly at all sites of the Trust. 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