Cardiology Reception and Booking Administrator

This is a fast paced demanding but rewarding role. If you are looking for a challenge and want to feel you are making a real difference, we want to hear from you. You will be working with a team of highly qualified professionals, from Cardiologists, physiologists and Nurses along side the rest of the admin team . You will need to be organised, be able to prioritise and work to strict booking time frames and deadlines. You will contribute to the income of the department by ensuring all clinics are fully utilised and cashed up . Producing and reporting test results and ensure they are disseminated to the correct consultant. This position is a hybrid role which includes 2 days a week to cover the Cardiology Reception., The job is varied and will allow you to use your initiative . You will ensure all clinics are filled by booking onto the Tomcat and Pas booking systems. Take calls from patients and liaise with them regarding their bookings. A degree of compassion must be demonstrated when communicating with our Cardiology patients. Moving and cancelling patients and clinics at short notice will be part of this role. Supporting other team members during holiday time. 2 days of the role will be based in the Cardiology Reception area. Here you will meet and greet our patients with a professional, welcoming manner. Help to rebook appointments answer queries and cash up clinics.
This is not an exhaustive list and full training and support will be provided to the successful candidate Work each day to deliver our Trust Values , by demonstrating Kindness, Inclusivity and Integrity, + The healthcare provider of first choice for the people of East Sussex.
Our mission is to:
+ Deliver better health outcomes and an excellent experience for everyone we provide with healthcare services.
Our strategic objectives are to:
+ Improve quality and clinical outcomes by ensuring that safe patient care is our highest priority.
+ Play a leading role in local partnerships to meet the needs of our local population and improve and enhance patients' experiences.
+ Use our resources efficiently and effectively for the benefit of our patients and their care to ensure our services are clinically, operationally and financially sustainable.
Our aims are that all services delivered by the Trust are:
+ Safe
+ Effective
+ Caring
+ Responsive and
+ Well led

We are one of the largest organisations in East Sussex with an annual income of £568 million and we are the only integrated provider of acute and community care in Sussex.
Our extensive health services are provided by over 7,000 dedicated members of staff working from two acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites across East Sussex, and in people's own homes.
In 2020 the Care Quality Commission (CQC) rated us as 'Good' overall, and 'Outstanding' for being Caring and Effective. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and therapy services.
In the summer of 2020, the Trust launched its ambitious 'Building for our Future' (BFF) programme. This once in a lifetime programme aims to redevelop and expand our hospitals at Eastbourne, Hastings and Bexhill, transforming the environment in which we provide care for generations to come.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at Conquest Hospital and Eastbourne District General Hospital, staff restaurants and on-site staff accommodation.
In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available for a small administration fee.
There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.