Care Co-ordinator

gtd healthcare is one of the largest NHS commissioned Primary and Urgent care providers in North West England, we have an excellent opportunity for a Care Co-ordinator to work across both sites of our Oldham Urgent Care Service.The two arms of the service include the Urgent Care Hub based in the Integrated Care Centre and our Primary Care Streaming Service in the Royal Oldham Hospital. As a Care Co-ordinator, you will be the first point of contact for health care professionals, patients and patients relatives accessing urgent and non-urgent care services across the Oldham area. Under the direction of the Senior Care Co-ordinator and Clinical Shift Lead you will register patients onto the relevant clinical system and direct them to the most appropriate service/pathway contributing to a 24/7 care co-ordination service. We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.,

• To deliver a high quality health care co-ordination service to patients and healthcare professionals.
• Accurately record on a range of clinical systems all relevant data for each contact and direct appropriately.
• Undertake the booking of appointments across a number of health care services.
• Liaise with the Senior Care Co-ordinator and Clinical Shift Lead regarding any operational issues affecting the flow of patients and ensure excessive waiting times do not occur.
• Coordinate the arrangement of any follow-up care as directed by the senior care coordinator or clinical team.
• Liaise with the multi-disciplinary team to ensure the smooth running of the service.
• Liaise with NHS 111 service regarding patients who are out of area, duplicate calls or incomplete information.
  
  At gtd healthcare we believe we do things differently. Our not-for-profit ethos, with a drive to innovate care offers patients the best experience possible and a unique opportunity to transform services.
We are keen to develop and support staff to excel their career aspirations whilst making a positive difference to patients and the community. We put our people at the heart of everything we do. We are a values driven organisation and we are passionate about providing the best possible healthcare for our patients.

Benefits package As an employee of gtd healthcare, you'll be able to take advantage of our benefits package, including:
• working for a values-driven organisation;
• Real living wage employer;
• access to Wagestream, which provides flexible and on-demand access to stream your pay during the month, in real-time, when picking-up extra shifts;
• 30 days annual leave, rising to 32 after five years of continuous service;
• flexible pension benefits including NHS pension scheme;
• flexible working hours and policies;
• family friendly and carer policies;
• opportunities to apply for innovation and quality awards;
• access to gtd healthcares wellbeing initiatives, which offer a wide range of tools and resources;
• gtd healthcare social and fun activities;
• cycle to work scheme., £12.02 an hour plus rate enhancements for evenings and weekend shifts