Care Co-ordinator

CSH Surrey and North West Surrey stakeholders have developed an integrated neighbourhood model of care supporting adult patients with one or more long term condition(s) to actively promote wellbeing and independence, with a view to improving health and social care outcomes and patient experience of health and social care services.

You will be working closely with Health and Social care Teams, GPs, acute Trusts, District & Boroughs and key Partners, including the Voluntary Sector to achieve this. This role has been developed to provide a practical front-line support service, using assessments to identify and develop care and support plan(s) to meet the assessed needs of people accessing the Integrated Neighbourhood team, in partnership with professional staff in other agencies and service providers. They will help people with information, advice and guidance; and work as part of the multi-disciplinary team and community to ensure provision of support for people accessing health and Care services. Care Coordinators will also be expected to support with the Virtual Wards within the Neighbourhood Business Unit. This vacancy will be in the Bedser Hub covering the Virtual Ward

UK Visa and Immigration Sponsorship: Please note that we do not offer UKVI sponsorship for these posts, and so all applicants require a current right to work in the UK.

Main duties of the job

The role holder will provide a practical front-line support service, using assessments to identify and develop care and support plan(s) to meet the assessed needs of people accessing the Integrated Neighbourhood Services, in partnership with professional staff in other agencies and service providers. They will help people with information, advice and guidance;

This may include working with people with a frailty; people with physical impairments; people with mental, sensory, cognitive impairments; people with a learning disability; and supporting End of Life care. They will work within the multi-disciplinary team under the supervision and guidance of the Clinical Leads and Community Well-being manager.

The post holder will be responsible for the coordination of care and support to patients supporting them from the point of referral. The Care Coordinator ensures that patients who are supported at neighbourhood level, are supported in the right place, by the right person, at the right time.

The post holder will facilitate the delivery of high levels of patient care and will ensure that patients and clinicians have a good experience by being an accessible, customer focused and knowledgeable point of contact.

CSH Surrey are part of the NHS and are Surreys largest and longest established NHS community services provider, so our 1500+ employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%.