Care Co-ordinator / Scheduler

Are you an experienced Care Coordinator or Scheduler looking to take the next step in your career? Do you have a passion for ensuring high-quality care and support for individuals in need? Do you want to be part of a team rated outstanding by the CQC? If so, we want to hear from you!, As a Care Coordinator / Scheduler, you will play a crucial role in managing and coordinating the delivery of high-quality care services to our clients. You will work closely with care staff, clients, and their families to ensure that services are delivered efficiently and effectively.,

• Scheduling and coordinating care visits for clients, ensuring staff are allocated effectively and efficiently.
• Liaising with clients, families, and care staff to confirm appointment details and resolve any issues or changes.
• Monitoring and maintaining accurate records of care visits, client preferences, and staffing schedules.
• Managing the availability of staff and resolving any staffing conflicts or gaps.
• Ensuring that all services are delivered in accordance with care plans and relevant guidelines.
• Providing support and guidance to care staff, offering assistance as needed.
• Adhering to all policies and procedures to ensure compliance with health and safety and safeguarding standards.
  
  Previous experience in a Care Coordinator or Scheduling role within the health and social care sector.
• NVQ Level 3 in Health and Social Care (or equivalent qualification).
• Strong organizational and time-management skills.
• Excellent communication skills, with the ability to liaise effectively with clients, families, and colleagues.
• Ability to manage a busy workload and adapt to changing priorities.
• A passion for delivering high-quality care and support to those in need.
Desirable Criteria:
• Experience using scheduling and care management software.
• Knowledge of local community services and support systems.